Receptionist - State Farm Agent Team Member
- Menomonee Falls, WI
- $11.50-12.00 per hour
- Permanent
- Full-time
- 401(k)
- 401(k) matching
- Free uniforms
- Paid time off
We are seeking a friendly & dependable individual to join our insurance agency for an entry-level role as a Receptionist & Administrative Assistant. In this role, you’ll be the first point of contact for our valued clients and support our team in delivering outstanding service every day.KEY RESPONSIBILITIES:
- Answer incoming service phone calls and take accurate messages
- Greet and assist walk-in customers
- Manage claim-related text messages and conduct follow-up calls
- Schedule appointments for the agent and account representatives
- Assist the team with follow-ups to collect needed information (e.g., driver verifications)
- Friendly customer communication
- Attention to detail
- Ability to multitask
- Previous customer service or office experience is a plus
- Basic computer skills (Microsoft Office, email, etc.)
- Consistent weekday hours & paid lunch break
- Hourly pay with substantial monthly bonus opportunities
- Friendly, supportive team environment
- Opportunity to learn and grow within the insurance industry