Technical Trainer (Albany, NY)

• Train all maintenance employees, both existing and new, based on the standards currently in place for each job classification.
• Assess skill levels and identify training needs that, depending on the subject matter, may be handled in-house or through a more specialized outside vendor.
• Train employees for promotion and career advancement within the maintenance department.
• Develop, maintain, and update training materials to align with industry standards.
• Schedule and oversee vendor-led training programs.
• Conduct new tools and equipment training as needed

• Conduct annual refresher training on hazardous materials, safety protocols, lockout/tag-out procedures, MSDS, and infectious disease control.
• Ensure all maintenance staff adhere to high-voltage safety protocols when working on EV vehicles.
• Oversee compliance with ASE certification requirements, assisting technicians in achieving necessary certifications (e.g., ASE Master Technician Transit Bus certification).

• Perform weekly Quality Assurance (QA) inspections on post-repair work across all divisions.
• Provide technical and troubleshooting assistance for diesel, electric, and hybrid vehicle systems.
• Assist in diagnosing and repairing high-voltage electrical components, CAN-BUS and J1939 low-voltage systems, and other complex mechanical and electrical issues.
• Maintain accurate training and QA documentation, including reports, evaluations, and compliance records.

• Organize and document training sessions, including scheduling and attendance tracking.
• Coordinate local and state Roadeo events to assess technician skills and promote excellence in fleet maintenance.
• Serve as a mentor, guiding and supporting maintenance employees in developing their technical expertise.
• Assist in maintaining maintenance records and general administrative tasks as assigned.

• Significant experience in fleet maintenance, including diesel, electric, and gasoline vehicle repair.

• High School Diploma/GED required; vocational or technical certification in vehicle repair preferred.

• Expertise in mechanical systems, electrical diagnostics, and troubleshooting of heavy-duty vehicles.
• Ability to read and interpret schematics, technical manuals, and repair procedures.
• Familiarity with CAN-BUS and J1939 communication protocols for vehicle diagnostics.
• Understand safety regulations and high-voltage PPE requirements for EV maintenance.

• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

• ASE Master Transit Bus certifications required (Must be able to obtain within 12 months).
• Class A CDL with Wrecker, Air Brakes, and passenger endorsement required.

• Strong written and verbal communication skills.
• Ability to organize and execute training efficiently.
• Ability to work collaboratively with team members and mentor technicians.

• Work will be performed in an open garage environment, where employees may be exposed to extreme temperatures, humidity, dust, and vehicle fumes. Physical requirements include standing, walking, bending, kneeling, and occasionally climbing.
• Travel between the Albany, Schenectady, Troy, and Glens Falls divisions may be required.

Cygnus Manufacturing Company