Events Operations Coordinator - Raising Cane's River Center
ASM Global
- Baton Rouge, LA
- Permanent
- Part-time
- Serve as the central point of contact for all behind-the-scenes activities during events.
- Quickly and efficiently respond to calls regarding incidents, spills, lost or found items, medical emergencies, security concerns, and other event-related issues.
- Receive and document information regarding incidents, including the time of the call, nature of the incident, location, and the duration until resolution.
- Coordinate and communicate with various departments such as Housekeeping, EMS, Security, and others to address and resolve issues promptly.
- Monitor event proceedings to ensure a smooth operation and take proactive measures to address potential challenges.
- Implement and follow established protocols for incident response and escalation.
- Maintain accurate records and logs of all incidents, actions taken, and resolutions achieved.
- Collaborate with event organizers, staff, and external agencies to ensure effective communication and coordination.
- Provide support and assistance to on-site personnel and event attendees as needed.
- A minimum education level of: High School diploma or equivalent
- Minimum of 1 year of related work experience.
- Outstanding verbal communication and customer service skills required.
- Ability to read, listen and communicate effectively in English, both verbally and in writing
- Ability to work in a team environment.
- Must be proficient with Microsoft Office products.