All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.Job Posting Title: Pet Daycare Operations CoordinatorPosition Type: Professional / UnclassifiedDepartment: LSUAM VetMed - Department of Finance and Administration (Ernest Nicholas Tanoos Jr. (00003695))Work Location: 1101 Veterinary MedicinePay Grade: Professional HourlyJob Description:The Pet Daycare Coordinator will provide outstanding customer service and dog daycare services to drive revenue and develop a safe, dog friendly environment. The coordinator will showcase skills to create and foster a positive daycare culture of top quality pet care and exceptional customer service to internal and external customers/employees.Job Responsibilities:60% - Daycare Operations: Ensure proper care of all pets within the center. Monitor play groups of different breeds and sizes. Ensure that exceptional customer service and pet care is maintained. Develop strong relationships with both pets and customers. Answer all incoming calls, voicemails, and emails to answer daycare questions and book reservations. Manage cash, check, and credit card transactions. Obtain all necessary documentation such as vaccination records, behavior, food restrictions, medication, etc. and input into computer system of record. Ensure that the facility exceeds expectations in regard to cleanliness and safety. This includes keeping all areas clean and maintained, free from hazards, wet floors, defecation, etc. Maintain, clean, and disinfect all kennels. Wash and sterilize water bowls. Wash, dry, and fold any towels, blankets, or beds.35% - Supervision: Train and supervise students to uphold the integrity and expectations of the daycare. Ensure all policies and procedures are followed. Provide ongoing development and team collaboration.5% - Other duties as assigned.Minimum Qualifications:Bachelor's DegreeDegree Substitute - High School Diploma & 4 years of related veterinarian technician, dog daycare, or animal handling experience or Associate's Degree with 2 years of related veterinarian technician, dog daycare, or animal handling experience.Specific Experience - Some veterinarian technician, dog daycare, or animal handling experience required.Special and Physical Qualifications:Safety and Security Sensitive Job - Safety and security-sensitive positions are defined as those positions where any form of substance abuse may affect University activities through unsafe work behavior/performance or error in judgment; or where substance abuse could jeopardize the safety and well-being of employees, other personnel, or the general public, or cause significant damage to University property. This includes positions requiring firearms, access to controlled substances, handling hazardous material, operating heavy equipment or machinery, etc. These positions are subject to drug screens per PS-67/FASOP HR-04.Essential Personnel - This position may be required to report to campus in times of emergency and/or closure per PS-18.Cash Handling - This position has access to/directly handles cash. Financial history/credit check required per FASOP HR-04.FERPA - As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.May be required to come in after hours, on weekends or holidays to address issues regarding the department. Able to answer phone calls after hours from students for issues regarding the department.Required to be capable of lifting 50+ pounds, sitting, standing, walking, bending, reaching above the shoulder, reaching below the shoulder, vision near sight, vision far sight, climbing, crawling, twisting, pushing/pulling, grasping, and squatting.Additional Job Description:Special Instructions: Please provide your cover letter, resume, and three professional references including name, title, phone number and e-mail address. A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required prior to hire. Please attach ALL required documents under the "Resume/CV" section of your application.LSU is committed to creating an inclusive space where our employees feel valued for their skills and uniqueness. If a candidate does not meet the minimum qualifications as listed, but have significant experience within the major job responsibilities, we welcome their application.Posting Date: March 26, 2024Closing Date (Open Until Filled if No Date Specified):Additional Position Information:Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.Essential Position (Y/N): YLSU is an Equal Opportunity Employer and SAME Agency:LSU is designated as a agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management ( ).HCM Contact Information:For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email . For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
Louisiana State University Agricultural Center
