Workstation Support/Desktop Admin
- Cayce, SC
- Contract
- Full-time
Benefits Available!
Weekly Pay!
$29.86/HourShift Timings : 1st shift
Day starts at : 09:00AM or 08:00AM or 07:00AM
Day Ends at : 06:00PM or 05:00PM or 04:00PM (an hour for lunch or lunch can be 30 minutes)
Working Days : Monday - FridayJOB DESCRIPTION:Candidates should have a good understanding and knowledge of installing software and setting up hardware.
Proficiency in Windows 10/Office365 products/Outlook/Teams/One Drive.
Proficiency in diagnosing and troubleshooting computer issues. Should have proficiency with imaging via SCCM and be able to handle large volumes of imaging requests.
Must be able to troubleshoot and resolve any imaging issues for standard PC?s or laptops, tough books, tablets, etc.
Experience supporting cell phones and iPad desired.
Experience supporting Audio Visual equipment and HP and OCE printers/plotters desired.
Ability to interface with wide variety of clients and must have excellent customer service skills.
Previous Helpline or customer service experience desired.
Excellent problem-solving and critical thinking skills required.
Must have strong listening skills and be able to respond to multiple customer requests or demands.
Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation at hand. Willingly cooperates and works collaboratively with a team.
Configure and test client workstations to utilize VPN access using secure token identification.
Increase productivity and minimize downtime by supporting all company software, operating systems, workstations, charting/drawing, and network connectivity.
Install image systems with appropriate OS for client needs.
Install and configure core applications once base OS image has been deploy.
Establish Internet accessibility, TCP/IP addresses, and internal and external e-mail accounts.
Support various connectivity requirements including, but not limit to, Ethernet and TCP/IP.Preferred Years of Experience:
3 years's experienceEducation:
Minimum Associate?s Degree