Hotel Front Desk Night Auditor -Pt

• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Provide exceptional service to all hotel guests during their stay

• High school diploma or equivalent required; some college preferred
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Requires a flexible schedule that allows for overnight shift hours
• Great communications. and excellent customer service skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

Hilton Garden Inn