Office Administrator Automotive F&I

• 1+ years of automotive experience or office experience
• Demonstrates enthusiasm and persistence in communicating with clients and team members
• Ability to maintain focus while performing repetitive, computer-based tasks
• Must be able to work independently, execute defined processes, and be well organized
• Must be attentive to detail, able to effectively manage time, manage multiple accounts and priorities, and able to work well in a remote environment
• Strong knowledge of Microsoft Office
• Ability to learn new software applications and be comfortable working on diverse types of computer programs

• Effectively communicate regularly with internal and external contacts via phone and email
• Digitally obtain invoices from various Systems via secure remote screenshare, websites or filesharing
• Review invoice data sets to ensure validity, and utilize excel or webservice tools to prepare the data sets
• Utilize proprietary software to identify patterns in dealer’s warranty data
• Review daily/weekly reports and provide updates to management as necessary
• Maintain effective task notes through excellent documentation and organization while utilizing CRM, excel, etc.
• Ensure defined processes and verbal instructions are followed and completed in an efficient manner and that priority items are addressed within the given timelines
• Other duties and special projects assigned or approved by management

• $17–$30.00/hour, with opportunities for growth.
• A supportive team environment where your effort is appreciated.
• Flexible learning opportunities to build your skills.

C Berman & Associates