Assistant Shop Manager
- Robertsdale, AL
- Permanent
- Full-time
- Assist the General Manager in managing daily operations, ensuring compliance with company policies and industry regulations.
- Support recruitment, training, and performance evaluation of staff to create a high-performing team.
- Engage with customers to ensure a positive experience, handling any inquiries or issues promptly.
- Monitor financial metrics, assist in budgeting, and implement strategies for operational efficiency and profitability.
- Enforce safety and health regulations, maintaining a clean and safe work environment for employees and customers.
- Assist in inventory management, ordering supplies, and maintaining optimal stock levels to meet business needs.
- Collaborate with the General Manager on staff development initiatives and promotional activities to boost customer engagement and sales.
- Experience: 2-4 years in a management or supervisory role within the retail or hospitality sector.
- Leadership Skills: Proven ability to lead, inspire, and develop a team, with excellent interpersonal skills.
- Customer Service Orientation: Commitment to providing exceptional service and fostering a welcoming atmosphere for customers.
- Financial Understanding: Basic knowledge of budgeting, cost control, and financial performance metrics.
- Problem-Solving: Strong analytical skills to troubleshoot issues and make informed decisions.
- Communication Skills: Excellent written and verbal communication for effective interaction with staff and patrons.
- Flexibility: Availability to work various shifts, including weekends and holidays as required.