
Assistant Store Manager
- Robertsdale, AL
- Permanent
- Full-time
- Assist in managing the daily operations of the store to ensure smooth and efficient processes.
- Participate in the opening and closing procedures, cash handling, and inventory management.
- Ensure compliance with company policies, procedures, and regulations.
- Oversee the cleanliness and organization of the store, ensuring a welcoming environment for customers.
- Customer Service:
- Ensure exceptional customer service is provided at all times and resolve any customer concerns effectively.
- Promote a customer-focused culture that enhances the shopping experience and drives customer loyalty.
- Train staff on customer service best practices and encourage positive interactions with customers.
- Team Management:
- Support the recruitment, training, and development of store employees.
- Assist in developing employee schedules to meet business needs and ensure adequate coverage.
- Provide ongoing support, coaching, and feedback to team members to foster a positive work environment.
- Inventory Management:
- Assist in managing inventory levels, including ordering, receiving, and stocking of merchandise.
- Implement effective inventory control measures to minimize shrinkage and optimize product availability.
- Help ensure that products are displayed according to merchandising standards.
- Sales Support:
- Assist in achieving store sales goals and financial objectives.
- Monitor daily sales performance and recommend strategies for improvement.
- Participate in promotional activities and special events to increase store visibility and sales.
- Health and Safety Compliance:
- Ensure all store operations adhere to health, safety, and sanitation standards.
- Assist in training staff on workplace safety practices and emergency procedures.
- Conduct regular safety inspections and address any hazards in the store promptly.
- Administrative Duties:
- Assist the Store Manager with administrative tasks, including inventory counts, scheduling, and employee records.
- Prepare and maintain reports on store performance, sales metrics, and customer feedback.
- Execute other duties and projects as assigned by the Store Manager.
- High school diploma or equivalent; previous retail or management experience preferred.
- Strong leadership and team-building skills with the ability to motivate others.
- Excellent communication skills, both verbal and written.
- Ability to multitask and thrive in a fast-paced environment.
- Knowledge of inventory management and retail operations.
- Basic understanding of financial principles and operational budgeting.
- Proficient in point-of-sale (POS) systems and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Ability to stand for extended periods and perform physical tasks such as lifting and carrying.
- Capability to lift up to 30-50 pounds as needed.
- Willingness to perform tasks involving physical labor (e.g., stocking shelves, cleaning duties).