
Engagement Coordinator
- Cheyenne, WY
- $20.60 per hour
- Permanent
- Full-time
- Maintains a balanced resident centered activity program for the whole Sunrise community according to the Activity Program Guidelines and Programming Guide(s).
- Lead assigned Engage Life programs and develop associated daily, weekly, and monthly plans.
- Find creative ways to keep residents connected to one another, to the internal community, to their hobbies, interests, and the outside community as well.
- Teach and lead exercises and assist with the proper use of fitness equipment.
- Engage and motivate residents by incorporating elements of spontaneity, simple pleasures, purpose, and strength, resulting in program participation; paying special attention to residents who may be confided to their apartments.
- Welcome new residents, making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds.
- Implement Company designed programs as outlined.
- Inform residents of upcoming activities and maintain a current schedule of events.
- Prepare and publish an engaging and creative monthly program calendar which incorporates the community's events and programs within the Company specified timelines.
- Support Operations in achieving customer satisfaction scores that meet or exceed Company standards.
- Conduct all community opening and closing procedures as the schedule requires.
- Act as a manager on duty as required.
- Engage in community public relations, including collaboration with Support Center public relations and preparation of local positive publicity stories.
- Coordinate departmental needs and goals within specified budget.
- Hire, train, supervise, coach, develop and performance manage the Driver position at the community; working closely together to meet the needs of the residents in regard to transportation schedules and outside events.
- Assist in recruiting, training, and managing volunteers where applicable.
- Assist in planning parties, events, and activities, as well as decorating the community according to the season and/or holiday throughout the year as well as planning birthday celebrations and life events to honor residents.
- Maintain clean and organized activity spaces and work area.
- May perform other duties as needed and/or assigned.
- With oversight of Driver responsibilities, must review the Driver job description, sign in acknowledgement, and complete the required Driver training for compliance and Sunrise service standards and certification.
- Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
- Communicate effectively in English, verbally and in writing, with residents, staff, and vendors.
- Able to proficiently operate standard office equipment.
- High School Diploma or General Education Degree (GED).
- Associate degree or bachelor's Degree preferred.
- One (1) to two (2) years of related experience in coordinating, planning, and executing group activities and events.
- Must possess valid driver's license with a good driving record.
- Position may require driving responsibilities (may use Company provided vehicle and/or personal vehicle for social and other various activity and program-related outings).
- Must satisfactorily meet and be in compliance with Company's Motor Vehicle Policy standards.
- Proficient computer skills - Microsoft Word, Outlook, and Excel; includes utilization of iPad/tablet and other technology devices.
- Medical, Dental, Vision, Life, and Disability Plans
- Retirement Savings Plans
- Employee Assistant Program / Discount Program
- Paid time off (PTO), sick time, and holiday pay
- Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
- Tuition Reimbursement
- In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
- Some benefits have eligibility requirements