Technical Writer
- Columbia, MD
- $117,500-195,700 per year
- Permanent
- Full-time
- Originating technical defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems.
- Acting as a liaison between the customer and other teams to help define or update technical documentation. Teams include Configuration Management, Engineering, Project Management, Deployment/Installations, and IT Equipment Space Management and Operations.
- Interpreting engineering and maintenance drawings and operational procedures to understand and blend large quantities of computer-related information into various documentation.
- Researching and gathering highly technical subject matter, organizing information from multiple sources, and expressing technical information in written form that is comprehensible to a wide audience of readers.
- Testing and applying concepts for accuracy within the development environment, and making necessary changes or updates as needed.
- Preparing and maintaining operations documentation and technical publications within the customer repository (i.e., SharePoint/Confluence).
- Maintaining proficiency in proper grammatical rules for effective communication in both written and spoken forms.
- Bachelor's degree in a technical discipline from an accredited college or university. Four (4) years of additional Technical Writing experience may be substituted for a Bachelor's degree.
- 6 years' experience as a Technical Writing in programs and contracts of similar scope, type, and complexity.
- Microsoft Office suite (Mainly Outlook, Excel, PowerPoint, Visio and Word)
- Experience or knowledge with ServiceNOW and/or JIRA or similar ticketing/tracking databases
- Experience with Confluence and/or Sharepoint
- Must have a current/active TS/SCI w/ Polygraph
- The person in this position must be able to remain in a stationary position 80% of the time.
- Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.