Rooftop Library - Supervisor; Part Time Only
Rane Culinary Science Center
- Auburn, AL
- $18.03 per hour
- Permanent
- Part-time
- Understands and maintains a complete knowledge of all menus, all ingredients, and all techniques involved in creating a rooftop bar and pool menu.
- Develop seasonal beverage menus that prominently feature herbs and fruit from the rooftop garden.
- Works closely with leadership team to train team members on seasonal menu and offerings.
- Train, develop all team members on proper menu and service knowledge.
- Works closely with leadership to oversee all private events booked through the Event and Experience Manager along with client booked events.
- Work closely with leadership on scheduling for all rooftop pool service and rooftop bar & lounge service.
- Partner with Talent, Learning & Culture on recruiting, training, professional development, and discipline of FOH team.
- Ensures all Responsible Vendor training is completed by all team members prior to serving guests
- Establishes and maintains effective professional relationships with guests to ensure satisfaction and repeat business.
- Ensure that team maintains a positive attitude and complies with all grooming standards, daily.
- Teach and maintain all IHP policies and standards for excellence.
- Work closely with The Laurel Concierge on Cabana bookings to ensure complete daily setup of rentals, escorting guests and assist them with their requests throughout the day and pre-arrival and turn down services.
- Ability to communicate in English both verbally and in writing.
- Prior rooftop, bar or elevated pool service (Cabana) experience preferred.
- Ability to program and troubleshoot restaurant POS and other computer systems.
- Ability to suggestively sell selected food and beverage items.
- Knowledge of basic mathematical calculations to calculate food and/or beverage costing and menu pricing.
- Proficient knowledge of computer functions including, but not limited to email and word processing.
- Ability to navigate point of sales systems with ease.
- Ability to effectively use time and attendance software.
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 10 hours.
- Fast paced movements are required to go from one part of the rooftop/hotel to another for food and/or beverage delivery
- Must be able to move, pull, carry, or lift at least 35 pounds.
- Occasionally kneel, bend, crouch and climb as required.
- Must be able to stand, walk, lift, bend and climb stairs for long periods of time.
- Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.
- Weather dependent job- Must actively look and prepare for severe weather which could affect business levels on the rooftop and pool.
- Experience in a similar role in a hospitality environment preferred
- Work flexible schedules and willing and able to work shift duties that will include evenings, nights, weekends and holidays
- Performs job functions with attention to detail, speed and accuracy
- Bachelors Degree in Hospitality or related subject matter, preferred
- Minimum twenty-one (21) years of age to serve alcoholic beverages.
- Certification in CPR.
- Responsible Vendor Certified