Hotel Front Desk Guest Service Agent - Full Time

Courtyard

  • Bettendorf, IA
  • $15.00-16.00 per hour
  • Permanent
  • Full-time
  • 14 hours ago
  • Apply easily
Courtyard by Marriott in East Peoria, is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work Full-Time, mostly 2ndshift, including weekends.Who We Are:Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.Essential Duties and Responsibilities:
  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.
Qualifications and Requirements:
  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work a flexible schedule including weekends.
EOE/AA/Disabled VeteranFrontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

Courtyard