Hotel Front Desk Guest Service Agent

Holiday Inn

  • Moline, IL
  • $15.00-16.00 per hour
  • Permanent
  • Part-time
  • 9 days ago
  • Apply easily
Do you need a flexible work schedule?We have that!Holiday Inn Express - Moline, IL (located next to the Quad City International Airport) is currently adding a Front Desk Guest Service Agent to our team!Fluctuating hours, 30-40 hours a week. Must have weekend availability.Who We Are:Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.Essential Duties and Responsibilities:
  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Shuttles the guests to and from the airport.
  • Other duties as required with the department.
Qualifications and Requirements:
  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work weekends and holidays.
Hotel Address: 2100 69th Ave., Moline, IL 6126EOE/AA/Disabled VeteranFrontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

Holiday Inn