
Retail Office Representative
- New Haven, CT
- $20.00 per hour
- Permanent
- Full-time
- Great Benefits – medical, dental, vision, employee discount and more!
- Unique Culture
- Flexible work schedule
- Fast paced environment – Your days will fly by.
- Career growth – The possibilities are endless.
- The best of both worlds – Work in an office position and in a retail environment to WOW our customers in person and over the phone
- We Care… a Lot – because kindness and support are at the heart of everything we do.
- We Do the Right Thing – integrity is non-negotiable.
- We Dare to Think Differently – innovation keeps us ahead of the game.
- We Make Work Fun – yes, fun! Because great energy fuels great work.
- Jordan’s prides itself on having a strong, loyal J-Team. We recognize we are ‘One Team, One Goal’ working together to continue to strengthen Jordan’s place in the market and as an employer of choice. We know that you are here to support your family and we are here to support you! Don’t wait any longer, apply now! Interacting with customers in a courteous and professional manner, creating raving fans!
- Assisting sales consultants with finalizing sales orders including payment transactions, delivery set up, etc.
- Triaging incoming phone calls
- Contacting customers to resolve delivery and service issues. Interacting with various departments to assist in resolving any issues
- Reconciling cash drawer at the end of a shift
- Proficient computer skills and ability to learn new programs
- Ability to interact with customers in a friendly and courteous manner
- Excellent mathematical and organizational skills
- Must be able to read and communicate effectively
- 1-2 years of retail experience preferred but not required