
Export Documentation Specialist
- Clackamas, OR
- Permanent
- Full-time
- First line support person for export sales
- Assure compliance with U.S export regulations Review all export documents and classifications to assure compliance
- Make export bookings
- Arrange for and coordinate inland transportation with approved trucking companies and Pacific plants and cold storages.
- Interface with approved freight forwarders in coordinating and overseeing export shipments
- Advise supervisor of any problems or irregularities discovered within assigned transactions
- Create export documentation
- Collect export documentation and compile packages required for efficient, effective and trouble free collection of payments from customers
- Assist in developing proficient procedures to expedite processes in a timely manner
- Communicate with export customers when necessary to update on shipment progress or answer other shipment related questions when Export Manager is not available
- Manage and maintain shipment files with contracted export customers
- Responsible for maintaining shipping recordkeeping
- Negotiate export freight rate contracts and maintain spreadsheet.
- Negotiate Trucking rates and maintain spreadsheet.
- Receive weekly booking schedule from sales team.
- Make bookings with steamship lines using the best cost effective service for each booking.
- Dispatch a loading schedule to our production and storage facilities and closely monitor schedules.
- This includes working with trucking and forwarding companies in Vancouver, BC to get necessary documents for exportation. Follow each booking to ensure delivery to the terminal.
- Amend bookings and arrange any late gate delivery at the terminal if necessary.
- Create working file for export facilitator and input into the PSG log all booking information.
- Research any rate requests from sales team for the most cost-effective rate.
- Arrange and track any diversion requests with the steamship line and monitor to its final destination.
- Identify and resolve all shipment related issues to ensure cargo is delivered to the terminal prior to cut off.
- Research any freight invoice disputes and resolve for payment or credit.
- Compile export shipment tracking spreadsheets and trading overviews
- Handle initial sales calls and customer development
- Perform other duties, as assigned
- Bachelor’s degree in related field
- Minimum of two years related experience
- Basic Desktop set up support (Phone and PC/Laptop)
- Excellent customer service skills.
- Strong Computer skills in MS Office Suite, primarily Word and Excel.
- Strong data entry skills.
- Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
- Flexible spending accounts for health flex and dependent care expenses.
- 401(k) Retirement Plan options with generous annual company profit sharing match.
- Paid time off for all regular FT team members, to include paid sick, vacation, holiday, and personal time.
- Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
- Product purchase program.