Police Administrative Support Specialist

City of Portland

  • Portland, OR
  • $69,306-78,021 per year
  • Training
  • Full-time
  • 2 days ago
The PositionJob Appointment: Full time, regularWork Schedule: Positions may be in a 24-hour facility, which may require candidates to work day, evening or night shifts, weekends and/or holidays.Work Location: Onsite. Current vacancy exists within the Property and Evidence Division (2619 NW Industrial Street). This recruitment may be used to fill future vacancies in other divisions across the City.Benefits: Please check our benefit tab for an overview of benefit for this position.Union Representation: This classification is represented by the District Council of Trade Unions (DCTU) collective bargaining agreement. Applicants start at the entry salary rate. If you are a DCTU represented employee, see labor agreement for additional information or talk to your union representative. You can view the labor agreement here: .Language Pay Premium Eligible: This position is or may be eligible for for qualifying employees.Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need respond to the supplemental questions and attach a resume.Position Summary:
Police Administrative Support Specialists perform a variety of administrative and clerical tasks in support of law enforcement and investigative activities within Police Bureau divisions and units. Positions are located throughout the bureau, including the Operations, Services, Investigations, and Community Services Branches.Police Administrative Support Specialists are expected to carry out their individual responsibilities with initiative, independence, and creativity while exercising sound professional judgment and problem-solving skills.Work may involve sitting and standing for extended periods of time, and occasionally lifting up to 50 pounds.What you'll get to do:
  • Front desk administrative support
  • Assist bureau members and the public over the phone and in person.
  • Type letters, forms, reports, and legal documents with a high degree of accuracy.
  • Enter or obtain data from multiple computer databases and systems.
  • Gather criminal history information for investigators.
  • Explain policies and/or procedures to citizens.
  • Transcribe sensitive and confidential materials with a high degree of accuracy.
  • Create reports summarizing unit activities.
  • Maintain storage and distribution of office supplies.
  • Other administrative duties as assigned.
Questions?Jaclyn Snyder, Senior RecruiterBureau of Human ResourcesTo QualifyThe following minimum qualifications are required for this position:
  • Experience entering highly detailed data into multiple computer databases or systems, including Microsoft Office products, with a high degree of speed and accuracy.
  • Experience providing effective customer service, including diffusing difficult situations by exercising tact and diplomacy.
  • Experience managing a dynamic workload, including setting and adhering to priorities using various multi-tasking skills.
  • Ability to learn and explain rules, regulations, and procedures to properly inform the public.
  • Ability to communicate effectively to diverse audiences both verbally and in writing.
Applicants must also possess:
  • The ability to successfully pass an in-depth background investigation.
  • The ability to be LEDS certified and become proficient with the bureau's record management system within three (3) months of hire. More information can be found
.The Recruitment ProcessSTEP 1: Apply online between Monday, September 1, 2025 - Monday, September 8, 2025Required Application Materials:
  • Resume
  • Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
  • Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.)
We have recently updated our veteran preference process. Starting March 3rd, 2025 If you made the eligible list and met the eligibility to receive veteran preference, you will no longer need to submit veteran documents for future recruitments.If you need to update or remove your veteran preference for a specific recruitment or from your master profile, please contact the recruiter listed in the job announcement.
Application Tips:
  • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your resume should support the details described in your responses to the supplemental questions.
Do not attach materials not requested.All completed applications for this position must be submitted no later than on the closing date and time of this recruitment.All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. * You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting; instead, use AI to generate ideas and then tailor them to reflect your own experiences and skills.Step 2: Minimum Qualification Evaluation: Week of September 8, 2025
  • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
  • Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the
for complete information. * Additional evaluation may be required prior to establishment of the eligible list and/or final selection.Step 3: Establishment of Eligible List: Week of September 15, 2025
  • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): October
  • Hiring bureau will review and select candidates to interview.
Step 5: Offer of Employment: NovemberStep 6: Start Date: TBD
  • A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change*Additional Informationfor additional information regarding the following:
  • Veteran Preference
  • ADA, Pregnancy, and Religious Accommodations
  • Work Status
  • Equal Employment Opportunity
A Career with the City of Portland offers many Employee BenefitsWe offer a comprehensive benefits package, including but not limited to
  • Health Care (Medical, Vision and Dental)
  • Carrot Fertility
  • Wellness Benefits
  • Life Insurance
  • Long-term disability coverage to eligible employees and their families.
  • Employee Assistance Plan
  • Flexible Spending Accounts
  • Retirement
  • Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer
  • Family Medical Leave
  • City Paid Parental Leave
AND SO MANY MORE!Benefits may vary depending on bargaining unit and employment status. .

City of Portland