Account Representative - State Farm Agent Team Member
- Cleveland, OH
- $50,000-75,000 per year
- Permanent
- Full-time
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
With 19 years of experience in the insurance industry, Candice leads our dedicated team including Don, who manages office services; Terry, specializing in life sales; Nancy, handling customer service; Danielle, focusing on property and casualty sales; and Jessica, our office manager. We offer employee benefits including vacation, paid time off, and a retirement match to support work-life balance and financial well-being. Our agency values a collaborative office culture, emphasizing mutual respect and teamwork. We are also actively engaged in community involvement, participating in local events and charitable initiatives to make a positive impact.ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Candice Stryker-Irlbacher - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:
- Provide information about insurance products and services.
- Assist customers with policy applications and renewals.
- Handle customer inquiries and provide timely responses.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Experience in customer service or sales preferred.