Valet Supervisor
Pilgrim Parking
- Boston, MA
- $22.00 per hour
- Permanent
- Full-time
- Do you have a valid driver's license (at least 2 years)?
- Can you drive a manual (standard, stick-shift) transmission?
- Help motivate and lead staff in promoting teamwork and a customer service environment.
- Respond to customer inquiries and complaints and assist with completing accident/incident reports.
- Assist with training, scheduling, and evaluation of staff.
- Assist local management with maintaining and/or cataloging all equipment, uniforms, and supplies.
- Reconcile daily bank reports and ticket logs and identify discrepancies as applicable.
- Maintain log of field bank transactions, uniforms issued, and parking violators, as applicable.
- Monitor cleanliness and physical conditions at the assigned facilities and report any safety or maintenance issues to local management.
- Perform valet, attendant, or cashier duties as needed.
- We promote from within - park your career here!
- Free Parking!**
- Flexible scheduling; paid Holidays and Wellness.
- Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
- (FT Employees) Paid vacation and an extra day-off on your birthday!!
- (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
- You are at least 18 years old.
- You have a valid driver's license and have been driving for at least 2 years.
- Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
- Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
- Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
- You have at least one year of related parking and/or customer service experience.
- You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry.
- You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.
- Your friends describe you as trustworthy, loyal and dependable.
- You are self-sufficient, resourceful, collaborative and decisive.
- You see a challenge as an opportunity and are looking for a position with a chance for growth.
- You have a flexible schedule meaning that the position may require working weekends and holidays.
- You have very strong conversational communication skills.
- You have an exceptional way with people and you want more.
- Valet parking: 1 year+
- Customer service: 1 year+