
Gavel - Coffee Shop Supervisor
- Napa, CA
- $23.00 per hour
- Permanent
- Full-time
Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:Provide coaching and training to the barista team.Ensures all SOP's are abided by on a daily basis.Ensure that our customers have positive interactions and are consistently served delicious coffee to our quality standardsFollows and directs the team on all service standards, merchandising and cleanliness standards.Prepare quality coffee and non-coffee beverages with the use of an espresso machine, pour over and other equipment as needed. Prepares food items according to recipes.Ensures guests are served quickly, courteously, and efficiently.Ensures that team members are trained on products at the shop and can discuss theBe proactive within the team to anticipate needs, prevent problems, and maintain smooth operationsHelp keep the coffee shop clean and beautiful spaceHave clear and concise communication with the service and management team.Answer any questions that the guest may have concerning any items from the counter.Be a guide to the guest.Confirm that items are always stocked in the shop.Hourly Rate: $23.00QualificationsRequired Qualifications1 year of previous supervisor experience.Demonstrates the ability to lead by example, communicate effectively, and provide excellent customer serviceBasic computer skills are required.Must have attention to detail, the ability to multitask, and be well organized.Ability to excel in a fast-paced environmentCurrent Food Handler's CardTeam-orientedInitiative & follow throughPreferred QualificationsNeeds to have previous hospitality experience.Education: Have a minimum of a high school diploma or equivalent.Additional InformationAuberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.