TikTok Shop - Collection by TikTok Solutions Manager - Seattle
- Seattle, WA
- Permanent
- Full-time
- Define and implement scalable shipping and logistics strategies to improve seller-fulfilled delivery models.
- Lead cross-functional programs, supporting fulfillment innovation and refining shipping operations to meet seller needs and platform objectives.
- Analyze operational data, identifying key opportunities to optimize delivery speed, cost efficiency, and reliability.
- Enhance seller onboarding and fulfillment workflows, improving ease of adoption and reducing operational challenges.
- Build and maintain carrier relationships, addressing logistics issues and adapting solutions based on evolving needs.Qualifications:Minimum Qualifications:
- 5+ years of experience in logistics operations, program management, e-commerce fulfillment, or marketplace development, with a proven track record of driving efficiency and scalability.
- Strong program management skills, executing logistics initiatives that improve seller fulfillment and shipping operations.
- Proven ability to manage carrier relationships, ensuring strong operational coordination between shipping partners and sellers.
- Expertise in operational data analysis, leveraging insights to enhance fulfillment speed, cost efficiency, and overall logistics performance.
- Bilingual in Mandarin as to work with merchants in ChinaPreferred Qualifications
- Knowledge of carrier operations, shipping rate structures, and fulfillment models.
- Familiarity with procurement processes and contract negotiations in logistics.