Sr. Program Manager, Elevated Shopping
- Seattle, WA
- Permanent
- Full-time
- Manage and prioritize program life-cycles, often complex and cross-functional, and deliver projects to achieve goals that impact one or more organizations.
- Define new programs, scope, set objectives, analyze data and drive improvements quantified with one or more metrics.
- Tactically collaborate with teams in and outside of your organization to deliver results.
- Apply relevant tools and mechanisms to drive and measure progress.
- Partner with wide variety of stakeholders including product managers, operations, legal, software developers, data engineers, and science teams.
- Communicate status to all stakeholders through regular business reviews, and escalate issues when required.
- Identify and solve ambiguous problems. In particular, identifying customer needs and inventing new ways to meet those needs.A day in the life
- Effectively partner with all levels of leadership. You are adept at building consensus. You are able to represent, verbally and in writing, complex decisions, trade-offs, and potential solutions clearly to leaders up to 3 levels above to help them understand the decisions they have to make and what options they have.
- You influence within your team the priorities and solutions for systems, workflows, and technologies.
- You manage cross-functional communication to ensure all stakeholders are informed and needs aligned.About the team
The Elevated Shopping (eShop) team mission is to serve premium and luxury customers and brands with personalized, seamless, and delightful experiences that reflect their discerning tastes and elevate online retail to a new standard of excellence. We combine state of the art technology, scientific precision, and breathtaking product visuals to create exceptional customer experiences.Premium Shopping Experience and Luxury Stores initiatives are critical to firmly establish Amazon Stores as a destination for Customers to shop Premium and Luxury products. These programs have high leadership visibility and span organizations across Stores and 15+ partner teams.BASIC QUALIFICATIONS- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degreePREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience working cross functionally with tech and non-tech teamsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.