Guest Room Attendant - seasonal

• Clean vacant and occupied rooms in accordance with Omni Standards, clean one room at a time, servicing/cleaning 15 credits of guest rooms in an 8 hour shift.
• Thoroughly clean guest rooms include making beds, changing the sheets/ pillow cases and duvet in all check out room, changing sheets/ pillow cases and duvet every 3rd day or as request by guest in occupied rooms, changing bed pads when dirty. Cleaning bathrooms, vacuuming, and dusting daily.
• Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, shower glass walls, bathtub, shower, and floor.
• Replace/replenish shampoo/conditioner/body wash/lotion in the bathrooms
• Replace facial, toilet tissue, and bathroom amenities in the correct amount and location. Inspect the condition of the rubber mat and replace it if it is wet/dirty.
• Inspect the condition of bath robes and replace soiled/damaged ones.
• Clean the coffee maker and replenish coffee/tea. Check and clean all fridges.
• Perform all job functions with attention to detail, speed, and accuracy.
• Respond to all guest requests in a polite and timely fashion
• Maintain clean hallway in front of the guestroom doors
• Keep the GRA cart/supply cart neat and organized at all times
• Check all equipment prior to and after its use to ensure that it is in good working order
• Restock and replace used items within guest rooms.
• Remove room service tables and trays from guest rooms
• Ensures that no guest belongings are removed from occupied guest rooms.
• All items left (including food and beverage) behind by the guests must be reported to Security/Loss Prevention. When an item is found in a guest room, leave it in the guest room and call Loss Prevention or bring it to the Loss Prevention office.
• Communicate the clean status of each room upon completion utilizing punch phone method.
• Complete all assigned room cleaning credits.
• Clean rush/early check-in request rooms first as a priority as requested by supervisors/managers.
• Report any maintenance deficiencies daily to supervisors/managers. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Review the quality of cleaning with the supervisor and return to the room if necessary to rectify cleanliness issues or standards noncompliance.
• Inform supervisors/managers immediately if you need PPE, linen, chemicals, equipment (vacuum…)
• Attend all department training courses and meetings required and complete MOS audits.
• Maintain a professional, neat, and organized appearance according to Omni standards.
• Must remain professional and respectful at all times.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident
• Associate has knowledge of chemicals used for cleaning purposes. Associate knows and uses Proper Protective Equipment as required, especially when cleaning Biohazard. Maintains a safe, organized, and clean work environment at all times.
• Completes all assigned duties as directed by the supervisors/managers/ADOH/DOH, which include but are not limited to the job description outlined above

• Must have a strong attention to detail.
• Must maintain a professional business appearance, attitude, and performance always.
• A minimum of 6 months prior housekeeping experience required or other relevant environmental services experience.
• Ability to stand or walk for an extended period or for an entire work shift. Requires frequent bending, pulling, pushing, reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including mornings, nights, weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure.
• Must have the ability to report to work on time and when scheduled.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
• Computer literacy to include Payroll /Scheduling systems

Omni Hotels & Resorts