Product Analyst
- Orlando, FL
- Permanent
- Full-time
- Product & Portfolio Analytics
- Analyze product usage, operational performance, and patient outcomes across digital and service-based offerings.
- Develop dashboards and reports to track KPIs such as time-to-therapy, patient retention, program adoption, and client satisfaction
- Market & Client Insights
- Support competitive analysis, market research, and client feedback synthesis to inform roadmap prioritization.
- Assist in preparing business cases and opportunity assessments for new features or service enhancements.
- Requirements & Documentation
- Translate business needs into clear product requirements, user stories, and process flows.
- Maintain product documentation, including feature specs, SOPs, and compliance checklists.
- Cross-Functional Collaboration
- Work with data science, engineering, and operations teams to validate hypotheses and support product experiments.
- Partner with compliance and regulatory teams to ensure data handling and reporting meet industry standards (e.g., HIPAA, 21 CFR Part 11).
- Performs other related duties as assigned by management.
- Bachelor’s degree in life sciences, business, data analytics, or related field.
- 2–4 years of experience in product analysis, business analysis, or healthcare operations.
- Experience in life sciences, healthcare, or patient services preferred.
- Strong proficiency in Excel, SQL, and data visualization tools (e.g., Tableau, Power BI).
- Familiarity with product management tools (e.g., Jira, Confluence) and Agile methodologies.
- Excellent communication and documentation skills.
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
- Supportive, progressive, fast-paced environment
- Competitive pay structure
- Matching 401(k) with immediate vesting
- Medical, dental, vision, life, & short-term disability insurance