Dispatcher
- Tavares, FL
- $17.00 per hour
- Permanent
- Full-time
- Must be a minimum of 18 years of age.
- Must have been a licensed driver for at least two (2) years.
- Ability to work under time constraints and deadlines.
- Problem-solving and analytical abilities
- Good computer skills
- A Valid Driver's License
- No criminal convictions or DWI, DUI, assault, or possession
- Collaborates with routing specialists and schedulers to optimize routes
- Dispatch drivers using information provided by the clients through the reservation department and the online reservation application
- Review and respond to all incoming calls, confirming all details with the client review reservation two weeks out
- Discuss with the client availability to review online reservations
- Field incoming calls for the exact day requests, ensure availability, and examine possible route changes
- Initiate all outbound calls to the city connect and access
- Troubleshoot and resolve potential pick-up problems before they result in service issues
- Ensure service on missed pick-ups by coordinating driver movement in the field
- Assist in determining the daily level of driver staffing to provide the best mix of responsiveness and productivity
- Other duties assigned by the operation staff
- Vacation
- Sick time
- Life & Accident Insurance
- Medical, Dental, and Vision Insurance
- Wellness Program
- Retirement savings plan (401 K)