Automotive Service Manager - Experience Required

  • Roanoke Rapids, NC
  • Permanent
  • Full-time
  • 2 days ago
Automotive Service ManagerAggressive Pay!Drive Results | Lead a Team | Make an Impact.Automotive Service Management Experience RequiredThis is a very busy shop with quality and efficient Technicians and Seasoned AdvisorsAre you a driven and hands-on automotive professional ready to lead a service team and shape the future of a growing dealership? We’re an ambitious operation looking for a Service Manager who’s ready to take the next step with us. If you have the vision to lead, the experience to back it up, and the passion to deliver great customer service, we want to hear from you.About the Opportunity:We are an import dealership preparing for significant growth. As our Service Manager, you’ll play a key leadership role—not just running daily operations but helping build and scale our service department from the ground up. You’ll have the freedom to shape the processes, culture, and direction of the team. Work with the Best – Join a forward-thinking leadership team focused on growth, innovation, and customer satisfaction.What You’ll Do:
  • Lead day-to-day service operations, from customer intake to vehicle delivery
  • Manage and motivate a small but skilled team of technicians and advisors
  • Drive profitability, efficiency, and customer satisfaction
  • Implement service processes and improve workflow as we scale
  • Build lasting relationships with customers and staff
  • Coordinate with parts and sales departments for a seamless dealership experience
  • Recruit, train, and develop staff to create a high-performance team
  • Enhance customer experience, ensuring exceptional CSI scores and long-term customer loyalty
  • Manage department budgets, expense controls, and revenue targets to optimize profitability
  • Collaborate with dealership management and manufacturer to stay ahead of industry trends.
What We’re Looking For:
  • Proven experience in a import dealership
  • Strong leadership and team building skill
  • Organizational skills
  • High standards for customer satisfaction and service quality
  • Ability to thrive in a fast-paced, evolving environment
  • Comfortable wearing many hats and pitching in where needed
  • Passion for cars, people, and building something meaningful
  • Ability to manage service operations with a focus on efficiency and profitability
  • Please upload your resume. Completing the online assessment will grant you priority consideration!
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screening.
What We Offer:
  • Competitive compensation package based on experience
  • Opportunity to grow with the dealership as we expand
  • Autonomy and voice in the direction of the department
  • A close-knit, collaborative team culture
  • Long-term potential and advancement as we scale up
If you’re ready to take Service to the next level at a dealership that’s investing in the future, we want to hear from you!We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

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