Network Engineer

• Troubleshoot, configure, and maintain Enterprise Network, including switches, routers, and wireless systems.

• Monitor, troubleshoot, and resolve complex network issues in multi-site and client environments.

• Assist with network upgrades, migrations, and new deployments.

• Collaborate with project managers, clients, and internal teams to deliver successful network solutions.

• Document configurations, changes, and technical procedures to ensure accuracy and knowledge transfer.

• Provide client-facing support and act as a subject matter expert for networking best practices.

• Maintain awareness of industry trends and emerging technologies to recommend improvements.

• Monitor and test network performance for potential improvement opportunities

• Offers input of information and operational support systems with emphasis on network architecture

• Engages vendors and other IT personnel for problem resolution

• Assist with deployment of improvement opportunities to the environment

• Offer input on technical designs for enterprise solutions across multiple platforms and technologies

• Ability to lead technical projects

• Strong communication skills with the ability to effectively work with both peers and clients.

• Provides input on solution and integration opportunities to defined network segments

• Reviews architectural solutions and deploys recommendations

• References knowledge tools and communities

• Participates in memberships in the networking professional community

• Provides input on internally published material such as knowledge briefs, service delivery kit components or technical modules, etc.

• 5–8+ years of professional experience as a Network Engineer or equivalent role.

• Strong expertise with Cisco networking technologies (switching, routing, wireless, VoIP QoS preferred).

• Experience with VPNs, VLANs, WAN/LAN design, network segmentation, and security hardening.

• Familiarity with monitoring and management tools

• Excellent communication and interpersonal skills; able to interact effectively with both technical and non-technical stakeholders.

• Strong documentation, organization, and time-management skills.

• 5 - 8+ years of Intermediate level network administration experience in Cisco or equivalent platform; preferably in a remote management center/data center enterprise environment

• Experience with enterprise monitoring systems

• Understanding of network hardware components and troubleshooting procedures

• Self-motivated and directed, with keen attention to detail, works independently

• Skills in seeking solutions to network problems using one's own resources with proven track record in critical issue resolution

• Proven ability to effectively work with other technical resources

• Certifications: CCNA (i.e. Routing/Switching, Security, Wireless), NSE 2/3 and/or equivalent work experience

• Knowledge with supporting environments that include infrastructure elements such as hosting, enterprise storage, BUR

• Understanding of ITIL concepts

• Skills in monitoring and testing system performance; prepare analyze, deliver system performance statistics with recommendations

• Ability to oversee the design, development, and implementation of systems, software, applications, and related products

• Advanced degree or higher in computer science. A combination of education, experience and training may be considered in lieu of a formal degree

• Demonstrated ability to collaborate with team

• Demonstrated ability to add input on solutions

• Proven ability to develop reusable solutions and workarounds

• Proven ability to troubleshoot

• Ability to operate and present at all levels, and in public forums, to facilitate business discussions, and controls and leads those discussions

• Ability to lead production of proposals, working across departments, for complex customer solutions. Able to lead, coach and mentor others in consulting skills

• Demonstrated ability to develop and win new opportunities through application of consulting skills

• Proven ability to relate risks and challenges with other client efforts

• Proven ability to develop detailed project plans and work breakdown structures

• Is recognized by peers as an expert in an area of technology

• Experience in large project/programs involving multiple disciplines, technologies, multi-geographies, and business units

• Vision and Strategy - Participates in supporting Strategy and Vision. Aligns work efforts to them.

• Customer and Team Focus - Builds rapport with team member, other teams and customers.

• Effective Communicator - Able to communicate their ideas and decisions within a team settings verbally/written/presentation.

• Adaptability - Able to manage personal work commitments in a changing environment.

• Accountability - Owns problems, issues and outcomes involving their personal assignments and team contributions.

• Collaboration - Actively participates and supports team actions. Volunteers ideas and suggestions for improvement.

• Critical Thinking - Examines issues, ideas and situations to impact results and implement improvements.

• Successful application and understanding of the core competencies

• Physical activity that often requires keyboarding, sitting, phone work, and filing

• Physical activity that often requires extensive time working on a computer

• Physical activity may require lifting under 25 lbs

• Physical activity that sometimes requires travel – car, train, and/or air

• Physical activity that sometimes requires bending, stooping, reaching, climbing, kneeling, and/or twisting

• Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus

• Must hear and speak well enough to conduct business over the telephone or face to face (in English) for long periods of time

• This position will require working indoors. Typical workweek is eight (8) hour workdays, five (5) days per week with some weekend work, as well as longer hours as needed.

Dewpoint