L&I Workers' Compensation Adjudicator 6
- Thurston County, WA Tumwater, WA
- $73,284-98,520 per year
- Permanent
- Full-time
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, ReliabilityPLEASE NOTE: This opportunity is open to Labor & Industries employees only. Job HighlightsAre you looking to be an integral part of the Self-Insurance (SI) program within our Insurance Services Division?As a Workers' Compensation Adjudicator 6 (WCA6) - Penalty Unit Supervisor, you will supervise our penalty unit, who are dedicated to supporting employers and protecting workers by assessing and enforcing the compliance of Self-Insurance Employers (SIE) and Third Party Administrators (TPA), that self-administer workers' compensation benefits to employees injured on the job. This position is responsible for and oversees activities which directly support the agency's priority to "Keep Washington Safe and Working".This WCA6 - Unit Supervisor will supervise approximately 5-7 staff members, including adjudicators, a medical treatment adjudicator and support staff, acting as a subject matter expert in the resolution of complex or sensitive penalty and legal issues on claims and accounts.Our top candidate must demonstrate strong capabilities in problem solving, decision making, facilitation and organizational skills. They must also have strong communication and soft skills as they will be working directly with internal and external customers. The position must work effectively to ensure staff efficiently and accurately oversee the adjudication of self-insured claims and explain in clear terms decisions made.The Department of Labor & Industries (L&I) is a diverse state agency dedicated to the safety, health, and security of Washington's workers. We help employers meet safety and health standards and inspect workplaces when alerted to hazards. As administrators of the state's workers' compensation system, we are similar to a large insurance company, providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness. Our rules and enforcement programs also help ensure workers are paid what they are owed, that children's and teens' work hours are limited, and that consumers are protected from unsound business practices.Insurance Services is the largest division within the agency and administers one of the premier workers' compensation organizations in the nation serving over 3.8 million employees working for 260,000 employers.DutiesSome of what you'll do:
- Implements instructions, directions, changes in program policies, procedures, tasks and changes in WACs and RCWs as assigned by management.
- Sets clear performance goals, manages staff towards meeting goals, promotes a team atmosphere and provides timely feedback.
- Provides expert guidance and acts as technical and professional resource to assigned staff, managers and customers in resolution of complex or sensitive penalty and legal issues on claims and accounts.
- Identifies and manages backlogs and is responsible for developing mitigation strategies and practices to resolve backlogs, production and quality issues.
- Creates statistical and narrative reports that are used to assess workload impacts on adjudicators and impacts on claim performance measurements.
- Work with managers, supervisors and staff from various programs within L&I on special projects/committees
- Facilitates change management processes by assessing problems, proposing actions and resources to accomplish change, and assisting others through change.
- Encourages long-term development of employees for technical and professional development.
- And much more!
- Additional experience working with insurance claims, claims/insurance adjusting, claims investigations, disability management, claims risk management/loss control, medical billing, medical insurance, paralegal personal injury services or paramedical occupations will substitute, year for year, for required education.
- Experience in overseeing or managing self-insured claims in Washington State.
- Experience as a lead worker, supervisor and/or trainer.
- Experience working on projects.
describing specific qualifications. * A current
detailing applicable experience and education. * A list of at least three professional references with current telephone numbers.Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at . If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.Background Check Notice:Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.Other information
- For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
- This position is represented by the Washington Federation of State Employees (WFSE).
- Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
- The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
- Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.