Contract Administrator
Pinnacle Technology
- Elyria, OH
- $50,000-55,000 per year
- Contract
- Full-time
- Manage order entry and process schedule changes in a timely manner.
- Oversee customer portal management and maintain accurate records.
- Communicate directly with customers—providing updates, resolving issues, and delivering difficult news with positivity and professionalism.
- Collaborate with internal teams using Microsoft Teams to support customer calls as needed.
- Apply principles of cost accounting to collect, analyze, and interpret historical and estimated cost/pricing data.
- Prepare moderately complex bids and cost proposals ensuring competitiveness and feasibility.
- Analyze production cost performance data to support pricing strategies.
- Represent the pricing/contracts team in cross-functional projects and initiatives.
- Maintain accuracy, compliance, and attention to detail in all contract-related activities.
- Associate degree or equivalent work experience; Bachelor’s preferred.
- 2+ years of experience in contract administration, pricing, or related field.
- Proficiency in Microsoft Excel; strong computer skills required.
- Excellent verbal and written communication skills; ability to interact with customers professionally.
- Strong problem-solving, organizational, and time management skills.
- Ability to handle sensitive customer communications with professionalism and empathy.
- Highschool, Associate degree or equivalent work experience; Bachelor’s preferred.
- 2+ years of experience in contract administration, pricing, or related field.
- Proficiency in Microsoft Excel; strong computer skills required.
- Excellent verbal and written communication skills; ability to interact with customers professionally.
- Strong problem-solving, organizational, and time management skills.
- Ability to handle sensitive customer communications with professionalism and empathy.