Content Designer

Dropbox

  • Seattle, WA San Francisco, CA
  • $140,800-190,400 per year
  • Permanent
  • Full-time
  • 6 hours ago
PLEASE READ: Zones are based on your zip code. If you're within 100 miles of a listed metro area (straight-line radius), you're included in that Zone. For this role, we are hiring in Zones 2 and 3. Check your Zone before applying.Role DescriptionWe're looking for an experienced content designer to shape and elevate our core product-the foundations of Dropbox. You'll craft content strategy and UX writing for features that help millions of people do their best work every day.In this role, you'll lead content design for high-impact initiatives like onboarding, feature adoption, and quality improvements. You'll collaborate closely with product designers, PMs, engineers, and researchers to ensure that content drives business goals, meets user needs, and reflects our high standards. You'll also develop and maintain consistent language across our web, mobile, and desktop platforms, making Dropbox feel seamless and easy to use.Responsibilities
  • Own the content strategy and UX writing across core Dropbox features
  • Deliver high-quality UX writing for menus, onboarding, settings, and core user flows
  • Translate complex concepts into friendly, easy-to-understand experiences
  • Align your work to business goals, user needs, and our style guides
  • Create, maintain, and socialize content guidelines
  • Craft content informed by user feedback, metrics, technical constraints, localization, and accessibility standards
  • Partner closely with product designers, engineers, product managers, researchers, and other stakeholders
  • Prioritize across a broad range of needs to focus on the highest impact projects
  • Contribute to workshops and critiques to push your craft and elevate the quality of our work
  • Collaborate with product marketers and other partners to align messaging
Requirements
  • 7+ years of professional writing experience, including 5+ years focused on in-product content
  • A knack for crafting end-to-end experiences and translating technical talk into people speak
  • Experience following and creating writing style guidelines
  • Experience writing for mobile apps and/or across platforms
  • Proven ability to prioritize across multiple projects and stakeholders
  • Experience partnering with designers, researchers, product managers, and engineers
  • A portfolio of content design (please include this with your application)
Preferred Qualifications
  • Experience working on productivity tools
  • Passion for building team culture
  • Skill in demonstrating the impact of Content Design
CompensationUS Zone 1This role is not available in Zone 1US Zone 2$140,800-$190,400 USDUS Zone 3$125,100-$169,300 USDThe range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.Please note, OTE are for sales roles only.Salary/OTE is just one component of Dropbox's total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.Dropbox uses the zip code of an employee's remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:
  • US Zone 1: San Francisco metro, New York City metro, or Seattle metro
  • US Zone 2: California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Illinois (Chicago metro), Indiana (Chicago metro), Maryland, Massachusetts, Michigan (Chicago metro), New Hampshire, New Jersey (outside NYC metro), New York (outside NYC metro), Oregon, Pennsylvania (D.C. metro), Pennsylvania (outside NYC or DC metro), Texas (Austin metro) Virginia (DC metro), Washington (outside Seattle metro), Washington DC metro, West Virginia (DC metro), Wisconsin (Chicago metro)
  • US Zone 3: All other US locations
Company DescriptionDropbox isn't just a workplace-it's a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox-and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you're meant to be. Here, you can own your impact to make work more intuitive, joyful, and human-for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries-and yourself- Dropbox is ready for you.Team DescriptionThe Dropbox Design & Research Team creates experiences that make work feel effortless. We're problem solvers and innovators, combining research insights with thoughtful design to craft solutions that make users' lives easier. Through iterative design and deep user research, we uncover, understand, and solve fundamental problems that impede enlightened work. We don't just make things look good-we make complex technologies feel intuitive and joyful by putting human needs at the center. If you're passionate about creating products that are equally thoughtful, powerful and delightful, join our Design & Research team. Areas of work include Research Program Management, Customer Access Programs (CAPS), User Experience Design, User Research, Visual Design, Interaction Design, Design Systems, Accessibility Design, Content Design, and Prototyping.BenefitsDropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
  • Competitive medical, dental, and vision coverage
  • 401(k) plan with a generous company match and immediate vesting
  • Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
  • Income Protection Plans: Life and disability insurance
  • Business Travel Protection: Travel medical and accident insurance
  • Perks Allowance to be used on what matters most to you, whether that's wellness, learning and development, food and groceries, and much more
  • Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
  • Access to over 10,000 global co-working spaces through
, making it easy to book flexible workspaces for collaboration or individual work * Quarterly Cell phone and internet allowance
  • Mental health and wellness benefits
  • Disability and neurodivergence support benefits
Additional benefit details are available upon request.Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our .Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.

Dropbox