Community Manager
Core Spaces
- State College, PA
- Permanent
- Full-time
- A culture that provides you with a sense of belonging
- Competitive pay that values your contributions
- Generous PTO to disconnect or celebrate life milestones
- Paid 15 holidays, including your birthday, to disconnect and celebrate
- Paid Parental Leave that begins after 90 days
- Paid volunteer time off to give back to your community
- Robust health plan options that begin within at least 30 days of your employment
- Yearly subscription to a meditation app for personal wellness
- An environment that provides you a voice to share your perspectives
- Employee Assistance Program (EAP) for access to confidential support services
- Company retirement options including 401(k) + matching & Roth account option
- Lead and supervise all community staff, ensuring optimal team performance and development, fostering an environment of collaboration, growth, and high performance.
- Spearhead the recruitment, training, and, when necessary, termination of team members in strict accordance with company policies.
- Manage staff schedules and oversee the timely submission of property payroll.
- Ensure the property is maintained to the highest standards and in compliance with company guidelines.
- Implement and monitor property reporting requirements to assess performance and identify areas for improvement.
- Negotiate contract obligations and terms with vendors.
- Foster positive relationships with residents, addressing their needs promptly and ensuring their satisfaction.
- Maintain strong partnerships with universities and other relevant stakeholders in the community.
- Responsible for creating and executing quarterly Reputation Management Plans, and reviewing them with their Regional Manager.
- Enforce strict compliance with all company policies, procedures, and legal requirements.
- Uphold brand and company standards, ensuring that the property is consistently presented in an exceptional manner.
- Collaborate closely with the Regional Manager on special projects and assignments, contributing innovative ideas and strategic insights.
- Complete all assigned HR/People Operations-related tasks with meticulous attention to detail.
- Must be able to work a full shift / required work schedule on-site at the property.
- Must be available for additional hours including evenings, weekends, and overtime when necessary.
- Must be available to assist with move-outs, turn, and move-ins that extend beyond normal full-time hours.
- Must be able to lift and move objects weighing up to 50 pounds regularly, as required by the demands of the job. This may include bending, stooping, and lifting throughout the workday.
- High School graduate; college degree preferred but not required.
- Minimum 4 years of experience in property management or related fields.
- Exceptional leadership skills with a proven ability to motivate and guide teams.
- Proficient in Microsoft Office/Google Suite and Windows and/or Apple operating systems.
- Student Housing operations experience
- Experience with Entrata and Yardi Software(s)