
Server at the Zoo
- Seattle, WA
- Permanent
- Full-time
- Responsible for set up and upkeep of buffet during catering events.
- Ability to interact with guests and direct them to buffet and answer questions pertaining to the menu.
- Maintains proper presentation and sanitation standards in all catering spaces.
- Assists in setting up banquet functions including linens, dishware, glassware and silverware.
- Ability to work in a team-oriented, fast-paced, event-driven environment.
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to speak, read and write in English.
- Possess valid food handling certificate and alcohol service permit as required by state and federal regulations.
- Walks and stands during entire shift.
- Mandatory off the clock 30 min break when working 5 hours or more
- Lifts and transports up to 30 lbs.
- Frequently reaches, lifts, stoops, bends and cleans to maintain service area.
- Always on time and ready to perform all required duties.
- Must be at least 18 years of age
- Must have and maintain a valid Washington State MAST Permit* Must have and maintain a valid Washington State Food Handling Permit
- Willingness to handle and serve all varieties of food (including, but not limited to poultry, pork, beef, dairy, etc.).
- Willingness to handle/serve alcohol.
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
- Collects tickets and follow proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program