Full-Time AM Server - The George
- Seattle, WA
- Permanent
- Full-time
- $20.76 per hour + tips
- Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
- Parking/Commuting Discounts
- Medical, dental, and vision insurance available for all full-time employees and their families. Additional supplemental insurance available. Free base employee only medical insurance
- Paid meal breaks with complimentary meals served in our Staff Dining room
- Learning programs through our Academies
- 401K Retirement plans with a 4% match for all colleagues
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
- Fun, elegant atmosphere with amazing colleagues!
- Familiar with all menus including wine and beverage lists
- Resets dining room according to meal period and table needs
- Performs restaurant service preparation duties such as preparing condiments, polishing glassware and silver ware, brewing coffee and ensuring work stations are stocked
- Informs and promotes guests of daily/nightly specials
- Offers creative selling of products to guests
- Answers questions and/or makes recommendations on menus items
- Explains how various menu items are prepared, describing cooking methods and ingredients
- Takes into consideration any special request, dietary issues made by the guests
- Describes and recommends wine pairings to guests
- Brings wine selections to tables with appropriate glasses and pours the wine for guests
- Ensures final quality check on food and beverage prior to serving guests
- Clear, clean, reset, and maintain station during shift
- Provides general hotel information for guests
- Serves food and beverages to guests and adheres to the steps of service
- Follows all proper credit card and cash handling procedures
- Addresses any guest issue promptly and with concern
- Provides assistance to restaurant staff as needed
- Additional duties as assigned
- High school diploma or equivalent required
- At least two years high volume restaurant serving experience preferred
- Luxury dining experience preferred
- General knowledge of Alcoholic beverages
- Working knowledge of wine & wine-pairings; Advanced knowledge preferred
- Must hold authorization to work in the USA
- Must be at least 18 years of age
- Must possess a valid Washington State Alcohol MAST Permit (Class 13)
- Must possess a valid Washington Food Worker Card
- Must be able to read, write and speak English
- Must possesses excellent communication skills
- Must be professional in appearance and demeanor
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must have a passion for creating an exceptional experience for all guests.
- Must be able to stand on feet throughout the shift, with intermittent periods of walking
- Must be able to frequently lift and carry up to 25 lbs at shoulder height