Where We WorkUdemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.About your skillsInfluence: You have strong interpersonal and communication skills to form effective relationships up, down, and across the organization and are able to motivate cross-functional partners to execute against key initiatives. You can distill complex issues into a recommendation that will 'get to yes' and drive collaborative debate to get to the outcome needed for the business.Strategic Thinking: You are able to connect business trends, organizational goals, and market insights to develop strategic recommendations that drive long-term value. You look at problems from different perspectives, considering both the big picture and granular details to provide informed recommendations and drive decisions among senior leaders.Data-driven problem solving: You have excellent analytical abilities and a proven track record of using data to inform strategic decision making. You conduct both quantitative and qualitative data analyses to get to the 'so what' and craft robust strategic recommendations.Process Improvement: You have a demonstrated ability to identify opportunities within existing business operations and a track record of implementing effective solutions. You have a track record of implementing new & redesigning existing processes at scale.About this roleWe're seeking a Senior Director, Strategy & Business Operations, partnering with our product and engineering teams to drive product roadmap, operational efficiency, and technical strategy. This is a fantastic opportunity for someone who wants to help shape the future of Udemy by partnering with leaders across the product organization to conceptualize and drive projects that evolve our strategy and improve business operations. You will work directly with product management, marketing, and cross-functional teams to accelerate our growth and tackle mission-critical initiatives to enable us to achieve our long-term goals.What you'll be doingDevelop a deep understanding of Udemy's business and competitive landscapeIdentify, evaluate, and drive strategic product initiatives that align with our goals and strategy, with an eye toward long-term value creationLead investigations into business performance and operational processes to identify opportunities for improvement and work with cross-functional partners to implement solutionsLead research and analysis on market trends, customer needs, and competitive threats to identify opportunities and risks to help shape our strategyDevelop strategic product recommendations based on data analysis, competitive analysis, market trends, and customer needsLeverage qualitative & quantitative insights to drive decision-making with cross-functional teams and senior leadership in our technical organisationWhat you'll haveMinimum 8+ years of work experience in management consulting, business operations, and/or corporate strategy, with 3+ years partnering with product and technical teamsSelf-starter who can learn on the fly, manage through ambiguity, and handle multiple prioritiesStrong business acumen, analytical, and problem-solving skills with the ability to look at an issue from multiple angles and think broadly about the big pictureStrong interpersonal and communication skills to form effective relationships across all functions and at all levels throughout the organizationDemonstrated ability to distill complex issues into structured frameworks, develop concrete action plans, and motivate cross-functional partners to execute against themAbility to accurately see the current state, to identify potential future risks and opportunities, and to envision and evaluate relevant future possibilitiesPosting Date: 9/3/2025Application window: 9/3/2025 - 9/10/2025
