Global Head of Middle Office Technology - Fund Services

Citigroup

  • Jersey City, NJ
  • Permanent
  • Full-time
  • 10 days ago
Job DescriptionAbout CitiCiti, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.​Overview of the RoleThe Global Head of Middle Office Technology is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.We are seeking a highly experienced and visionary Senior Development Group Manager to lead our global Fund Middle Office Technology development team. This critical role will be instrumental in shaping the future of our post-trade services, driving innovation, and ensuring the robust delivery of advanced technology solutions for our global clientele. The successful candidate will possess a unique blend of deep technical expertise, strong leadership capabilities, and a profound understanding of the investment management industry, particularly in middle office operations.Responsibilities:
  • Strategic Leadership & Roadmap: Define, champion, and execute the strategic technology roadmap for the Fund Middle Office, aligning with overall business objectives and emerging industry trends. Drive the adoption of cutting-edge technologies, including AI/ML and cloud computing, to enhance platform capabilities and operational efficiency.
  • Global Team Management: Lead, mentor, and inspire a diverse and globally distributed team of highly skilled software engineers and development leads. Foster a culture of excellence, innovation, collaboration, and continuous improvement. Ensure effective resource allocation, performance management, and career development for team members.
  • Prepare and present regular team/project reviews to senior management and business leaders
  • Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
  • Monitor and manage approach/end results, budgeting, planning, policy formation, and contribute to future strategy of the area(s)
  • Ensure change is managed with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements
  • Research and resolve issues, provide recommendations, and escalate to senior management as needed
  • Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit-to-operate for new applications
  • Lead and deliver local staff forums, present global, regional, and location news and updates to engage team in the progress of organization
  • Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  • Platform Ownership & Delivery: Oversee the end-to-end development, implementation, and support of proprietary and vendor platforms covering a comprehensive suite of middle office capabilities, including:
  • Portfolio Accounting
  • Performance & Attribution Analytics
  • Investment Compliance (Pre- and Post-Trade)
  • OTC Derivative Valuation & Lifecycle Management
  • Investor Reporting & Client Communications
  • Data Management & Reconciliation
  • Cross-Functional Collaboration: Partner closely with Product Development, Operations, and Business stakeholders to translate complex client requirements into scalable, resilient, and performant technical solutions. Act as a key liaison between technology and business units, ensuring seamless communication and alignment.
  • Technical Excellence & Innovation: Maintain a hands-on approach to technology, providing architectural guidance, code reviews, and technical oversight. Drive the adoption of best practices in software development, CI/CD, testing, and security. Explore and integrate AI/ML capabilities to deliver predictive analytics, automation, and enhanced decision support for middle office functions.
  • Client Engagement & Representation: Represent the technology team in client-facing discussions, including major RFPs and existing client engagements. Effectively articulate our technological capabilities, strategic vision, and value proposition to both technical and non-technical audiences.
  • Industry & Market Insight: Stay abreast of the latest developments in post-trade services, investment management industry trends, regulatory changes, and competitive landscape. Leverage this knowledge to proactively identify opportunities for technological differentiation and competitive advantage.
Qualifications:
  • 15+ years of relevant experience
  • 8+ years of People Management experience
  • Proven track record of successfully leading large-scale technology initiatives and delivering complex software solutions.
  • Extensive experience with the full Software Development Lifecycle (SDLC) and Agile Methodologies.
Technical Skills:
  • Demonstrable hands-on technical proficiency in Modern Programming Languages (e.g., Python, Java, C#, Go) and relevant frameworks.
  • Deep understanding and practical experience with cloud computing platforms (e.g., AWS, Azure, GCP) and cloud-native architectures.
  • Strong knowledge of Database technologies (e.g., SQL and NoSQL) and Data Warehousing principles.
  • Familiarity with Containerization (e.g., Docker, Kubernetes) and microservices architecture.
  • Proven experience integrating and leveraging AI/ML models and frameworks in production environments is a plus
Domain Expertise:
  • Comprehensive understanding of Fund Middle Office and post trade services
  • Knowledge of regulatory requirements relevant to the investment management industry is a plus
Leadership & Communication:
  • Exceptional leadership and people management skills, with the ability to motivate, inspire, and develop high-performing teams across different geographies.
  • Superior verbal and written communication skills, with the ability to articulate complex technical concepts to diverse audiences, including senior management, business stakeholders, and clients.
  • Demonstrated ability to influence, negotiate, and build consensus across various organizational levels.
  • Proficient computer skills with a focus on Microsoft Office applications
Education:Bachelor’s degree/University degree or equivalent experienceMaster’s degree preferredWhat We Offer:
  • An opportunity to drive significant technological transformation within a leading financial institution
  • A challenging and rewarding role with exposure to cutting-edge technologies and global markets.
  • A collaborative and innovative work environment with a focus on continuous learning and professional growth.
Job Family Group: TechnologyJob Family: Applications DevelopmentTime Type: Full timePrimary Location: Jersey City New Jersey United StatesPrimary Location Full Time Salary Range: $170,000.00 - $300,000.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.Most Relevant Skills Please see the requirements listed above.Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.Anticipated Posting Close Date: Oct 01, 2025Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View Citi’s and the poster.

Citigroup