Manager, Clinical Relations
- Lisle, IL
- Permanent
- Full-time
If you're ready to live Chamberlain Care®, we invite you to apply today!We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.Job DescriptionOpportunity at a Glance
This non-academic post will provide day-to-day supervision of the clinical coordination team, within Clinical Operations. This position requires a high level of leadership and analytical skills to advance the wellness and support programs of Chamberlain University (CU). The Manager will be sensitive to the broad range and complex clinical coordination issues and appropriate resolutions. The Manager must maintain current knowledge of compliance measures and accreditation requirements of assigned region.Responsibilities
- Hire, train and develop Clinical Coordination Specialists
- Manage the workload of the team and complete Clinical Coordination Specialist tasks when short-staffed
- Maintain a high level of quality clinical services through supervision of Clinical Coordination Specialists
- Review and prioritize of student clinical escalations
- Complete performance review evaluations for direct reports
- Participate in quality assurance tasks, including review of placement records, accreditation site visits, etc.
- Plan, develop and present trainings for partners and internal colleagues
- Maintain a flexible schedule, with a willingness to participate in university activities and events
- Maintain relationships with community partners
- Assist in budget preparation, tracking program/division expenses
- Demonstrate an ability to work collaboratively with students, faculty, colleagues, and university leadership
- Participate in leadership team meetings and other leadership development activities
- Serve as subject matter expert on all aspects of clinical relations/operations and own all relative SOPs and job aides
- This position is a designated Campus Security Authority.
- Performs other duties as assigned
- Complies with all policies and standards
- Bachelor's Degree in a related discipline Required
- Master's Degree MBA Preferred
- 3+ years professional experience in an administrative and/or supervisory capacity Required
- 2+ years Coordination experience Preferred
- Ability to lead teams including talent management in hiring, holding accountabilities, growth and development of direct reports
- Excellent computer and written and oral communication skills
- Strong leadership and in-depth knowledge of standard operating procedures and policies relative to clinical experiences
- Ability to influence peers, superiors and indirect reports in a matrix organization
- Ability to learn quickly and adapt to change
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Adtalem’s Flexible Time Off (FTO) Policy
- 12 Paid Holidays