Healthcare Quality & Compliance Agent- Bilingual (English/ Spanish)- West Orange, NJ

• Audit Management: Handle audit lists as assigned, ensuring that each task is accurately processed and documented in compliance with internal standards and regulatory requirements.
• Appointment Scheduling: Efficiently book and manage appointments for audits, coordinating with relevant departments and office management to ensure timely and effective execution.
• Data Analysis: Assist in analyzing audit data to identify trends, areas for improvement, and compliance with established protocols.
• Reporting: Prepare detailed reports on audit findings, present data insights, and make recommendations for improvements to the Corporate Compliance Officer.
• Collaboration: Work closely with other departments to foster a culture of quality and compliance, providing support and information as needed.
• Training and Development: Participate in ongoing training sessions to enhance your knowledge and skills related to audit processes and compliance standards.

• Education: High school diploma or equivalent required.
• Experience: Previous experience in quality control, data analysis, or a related field preferred. Healthcare experience is a must.

• Proficiency in Microsoft Excel and other data management tools.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Exceptional attention to detail and precision in task execution.
• Expertise in navigating and managing Electronic Medical Records (EMR) systems.
• Strict adherence to confidentiality protocols for sensitive patient information.
• Willingness to accommodate a flexible schedule, including availability on Saturdays as required.
• Languages: Bilingual abilities are highly desirable to accommodate our diverse patient and staff population.

• Timely and Precise Scheduling: Ensure all appointments are scheduled with accuracy and efficiency, minimizing wait times and optimizing clinic workflows.
• Comprehensive Documentation: Meticulously record all details of patient interactions and outcomes, maintaining complete and precise documentation in line with regulatory and clinic standards in the Electronic Health Record (EHR).
• Proactive Communication: Foster clear and effective communication with both patients and healthcare providers, ensuring information is conveyed promptly and accurately to facilitate exceptional care delivery.
• Strict Compliance: Consistently adhere to all company policies and procedures, upholding the practice's professionalism standards and regulatory compliance.

• Competitive Salary: We offer a salary that is commensurate with experience and reflective of industry standards, ensuring fair compensation for each candidate's skills and dedication.
• Comprehensive Health Coverage: Access to premium health, dental, and vision insurance plans.
• Generous Time Off: Paid time off, including vacation days, sick leave, and recognized holidays.
• Retirement Savings Plan: Robust retirement savings plan, which includes employer contributions to help you build financial security.
• Continual Professional Growth: Professional development opportunities designed to enhance each candidate's skills and advance their career within our organization.

• Collaborative Team Culture: Thrive in a supportive and cooperative team environment that values each member's contributions and fosters a culture of mutual respect and shared success.
• State-of-the-Art Facilities: Work in modern office settings equipped with cutting-edge healthcare technology, providing a dynamic and efficient workplace designed to enhance patient care and staff experience.

• Ability to sit for prolonged periods.
• Comfortable working in a typical medical office environment.

Nirvana Healthcare Management Services