Hospital/Clinic based Clinical Liaison, VNA of Cape Cod

Cape Cod Healthcare

  • Hyannis, MA
  • Permanent
  • Full-time
  • 2 months ago
  • Provide comprehensive clinical assessment /screening of patients for appropriate levels of homecare
  • Completes 80 - 100 referrals a month
  • Responsible for the collection and transfer of appropriate clinical documentation to ensure seamless transitions of care.
  • Promotion of complete agency service line within assigned coverage area as directed.
  • Maintains and develop knowledge base regarding regulatory guidelines for homecare.
  • Reports on competitor activity and conducts competitive analysis.
  • Serves a resource and point of contact for referral sources and patients
  • Maintains working knowledge of e-discharge and Suture Sign platforms
  • Maintenance and development of CRM
  • Submittal of weekly activity log
  • Other duties as assigned
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects VNA’s commitment to CARES: compassion, accountability, respect, excellence and service.Qualifications
  • LPN, RN, BSN preferred.
  • 3 years clinical liaison experience, homecare/hospice preferred.
  • Ability to develop and maintain new business relationships with referral sources, patients and families.
  • Proven sales track record within healthcare environment.
  • Familiarity with E-Discharge and CRM platforms.
  • Knowledge of palliative/oncology/chronic disease pathways.

Cape Cod Healthcare