
Epic Hospital Billing Revenue Cycle Analyst Senior
- Altamonte Springs, FL
- Permanent
- Full-time
- Demonstrates advanced functional knowledge of Epic Hospital Billing (HB), applicable third-party solutions, and the Microsoft suite of products
- Serves as a lead member of the Revenue Cycle Applications Team, dedicated to the development of electronic documentation solutions that support clinical and revenue cycle workflow and practice and align with the current best practice standards.
- Develops and maintain collaborative relationships with all stakeholders; meets with customers and sponsors to capture business & technical requirements
- Demonstrates knowledge of processes within the facility department; assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality
- Designs, builds and configures within assigned Epic system modules and any supporting third- party applications; develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system
- Designs and develops test scripts and materials for end-to-end workflow testing; Performs unit, system, and integration testing per standards, to include negative and regression testing; documents outcomes.
- Remains current on industry trends and vendor/application/system updates. Ensures that all software modifications/upgrades are working according to Epic specifications.
- Follows departmental standards for software configuration control, quality assurance and version releases; Provides documentation on system upgrades and new releases of Epic applications; provides training if required
- Troubleshoots issues or system deficiencies and initiates escalation procedures as required. Provides recommendations for resolution of the problems found
- Demonstrates advanced knowledge of processes within the facility department.
- Participates in or leads multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies. Communicates project status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
- Able to breakdown raw information and undefined problems into specific, workable components that in-turn clearly identify the issues at hand. Makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process.
- Provides guidance and acts as a resource for other analysts, project managers, and consultants
- Actively participates in project, team, departmental and other meetings as required. Reports status updates, accomplishments, task and any barriers to manager.
- Identifies and acts upon opportunities for continuous improvement.
- Encourages prudent risk-taking, exploration of alternative approaches, and organizational learning.
- Demonstrates personal commitment to change through actions and words. Mobilizes others to support change through times of stress and uncertainty.
- Participates in the on-call responsibilities in support of a 24hrs/7days-production systems environment; acts as the primary support contact for the application's end-users
- Oversees projects with no supervision to include the planning, design, execution and on-going monitor of activities to ensure successful completion and meeting of deadlines
- Acts as a super user of supported applications, trains and mentors new employees with some coaching
- Uses available tools and database knowledge to research and problem solve technical issues at an advanced level
- Serves as a primary mentor, utilizes expertise in application logic, providing technical guidance and oversight, and a point of escalation and technical expert at an advanced level
- Advanced of Microsoft suite of products
- Demonstrated creative problem-solving approach and strong analytical skills
- Must have strong written and verbal communication skills
- Knowledge of clinical/revenue cycle/technical workflow
- Work with minimal guidance
- Rapid learner
- Advanced ability to manage multiple tasks and projects within deadline constraints
- Advanced knowledge of HL7 and API concepts and operating within an integrated healthcare applications environment
- Experience with Epic or other comparable EMR
- Associate Required
- Bachelor's Preferred
- Epic Certification or ability to complete certification within 3 months of completing classes