OPERATIONS MANAGER II
Compass Group
- Norwood, MA
- Permanent
- Full-time
- We are hiring immediately for an OPERATIONS MANAGER II position.
- Location: 180 Kerry Pl Norwood, MA 02062. Note: online applications accepted only.
- Schedule: Full Time
- Requirement: Prior people management and cleaning experience required.
- Establishes and annually reviews standards and work procedures for all staff.
- Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
- Assists in the hiring process; interview, hiring and training of new associates.
- Orients, develops, and supervises all supervisory/housekeeping staff.
- Conducts regular inspections and makes recommendations to the facility.
- Conducts monthly reporting of goals, accomplishments, and future plans.
- Provides staff education and continuous training.
- Communicates with staff, administration, and other departments.
- Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)
- 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
- At least 1 year of supervisory experience in support service related field with high customer/client contact.
- Ability to communicate effectively in written format and oral presentations.
- Ability to multi-task and establish priorities.
- Ability to maintain organization in a changing and stressful environment.
- Exhibit initiative, responsibility, flexibility, and leadership.
- Possess a thorough knowledge of contract administration and office procedures.
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
- Bachelor’s degree is preferred.