
Jewelry Sales Specialist, White Marsh Mall
- Baltimore, MD
- Permanent
- Full-time
- Provide exceptional service at every step of the customer journey
- Create personalized shopping experiences and build lasting client relationships
- Educate clients on product offerings and brand story
- Maintain a polished, welcoming, and engaging presence on the sales floor
- Achieve and exceed personal and team sales goals
- Stay informed on product knowledge, promotions, and visual standards
- Drive repeat business through clienteling and follow-up strategies
- Support store events and promotional activities
- Assist with merchandising and maintaining visual standards
- Operate POS systems accurately and efficiently
- Uphold operational standards for the store and lead with pride
- Follow store policies and security procedures
- Integrity – Do what’s right, always.
- Performance Excellence – Drive results, embrace growth.
- Stewardship – Build trust with every action.
- Professionalism – Lead with confidence and consistency.
- Entrepreneurial Spirit – Think big, act boldly.
- Team Orientation – Collaborate and uplift others.
- Passion – Love what you do and have fun doing it.
- Enthusiasm for the brand and a sales focused mindset
- Excellent communication and interpersonal skills
- Comfort working in a fast-paced and team-driven environment
- Availability to work a flexible schedule including weekends, holidays, and evenings
- High School Diploma or Equivalent
- Legal authorization to work in the U.S.
- Ability to stand for long periods of time and lift up to 30 lbs.
- Jewelry product knowledge or GIA coursework
- Retail or hospitality experience, preferably in jewelry or luxury sales