
Vice President, Property Management
- Indianapolis, IN
- Permanent
- Full-time
- College degree in finance, property management, real estate or business; a master’s degree highly preferred
- Real Estate broker’s license a plus
- CPM designation a plus
- Valid Driver’s License and reliable transportation a must
- Travel will be required
- Minimum of fifteen (15) years’ progressive experience managing a portfolio of units in multiple markets.
- Minimum of seven years (7) of successful supervisory experience; managing RPM’s or District Managers
- Strong background in managing diverse types of multi-family communities – including conventional, mixed use, student, and LIHTC and HUD projects.
- Strong focus on marketing, rehab, and re-positioning assets.
- Strong track record of successful personnel management – including hiring, training and staff development.
- Strong track record of managing client relations
- Technical understanding of design and construction
- High degree of experience in financials, budget planning, expense monitoring and profit and loss responsibility
- Excellent computer skills, with emphasis on Microsoft Office; Yardi; LRO; P2P; Concur; Excel
- Leads by Example and develops, walks, and teaches the Buckingham culture
- Develops and implements rigorous annual budget preparation process
- Monitors expense controls and implements initiatives
- Increases property NOI annually as determined by budget rollups, including achieving <1% delinquency by end of each month.
- Conducts monthly financial reviews with Regional Property Managers, and District Managers and addresses variances and concerns.
- Establishes and implements a rigorous monthly forecasting process for each asset.
- Reviews and approves capital improvement projects within budget parameters.
- Conducts a minimum of three site visits per property annually, with more frequent visits to troubled assets as appropriate.
- Oversees curb appeal and asset preservation meeting/exceeding company expectations
- Oversees marketing initiatives and advertising/leasing plans.
- Identifies and implements consistent ancillary income sources to increase property revenues.
- Benchmark property performance against regional and national averages.
- Creates and implements action plans for under-performing assets.
- Communicates with outside owners, investors and mortgages and/or delegates as appropriate.
- Ensures that owner reporting packages are consistent and delivered to all clients in a timely fashion
- Ensures that all communications with owners/clients are properly documented and archived.
- Serves as a team member and point of contact in the various processes of acquisitions and new construction, providing assistance and feedback on the marketability and management of assets.
- Coordinates team members, including outside contractors, to complete the due diligence process on third party management opportunities and potential acquisitions.
- Partners with others involved to create financial pro forma on new construction projects and potential acquisitions including performing acquisition underwriting review.
- Partners with CAPEX team to coordinate with vendors to set up better pricing and contracting terms where appropriate.
- Partners with management team on NSPIRE (REAC) preparation and execution to achieve passing scores.
- Oversees the recruitment, selection, training, supervision and counseling of management staff in accordance with company policy and EEO guidelines.
- Performs annual employee appraisals and administers appropriate action.
- Establishes and oversees policies for property operations.
- Coordinates with vendors to set up better pricing and contracting terms where appropriate.
- Partners with Compliance and Legal to review status of liability and property damage claims. Addresses operational policies that impact risk management exposure.
- Works directly with in-house legal counsel in managing property related litigation.
- Partners with support groups to effectively manage the portfolio
- Achieves established KPI’s and company goals
- Develops, completes and distributes all reports in a timely fashion to ownership as required
- Other duties as assigned by the Head of Property Management.