Regional Vice President of Operations
HHM Hotels - Lakes Region
- Indianapolis, IN
- Permanent
- Full-time
- Partner with above property and regional revenue and sales and marketing leaders to ensure maximization of revenues and profits, adherence to internal controls, optimization of productivity and a coordination of efforts towards achieving overall objectives.
- Assist and direct property leadership in revenue growth, market share performance and sales initiatives in coordination with the corporate support team to achieve positive outcomes.
- Communicate strategic plans and periodic financial results to senior leaders, owners and other stakeholders in a clear and concise manner.
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards consistent with HHM Hotels core values.
- Monitor the Capital Improvement process for the Portfolio and communicate to ownership the Capital Budget plan and any Emergency Capital.
- Supervise development of and revision to hotels’ business plans and annual budgets.
- Review and analyze financial reports, annual and monthly forecasts.
- Provide leadership and mentorship consistent with HHM Hotels’ Core Values in the areas of setting goals, recognizing achievement and developing other leaders.
- Act as the liaison with the owners of the properties by establishing and maintaining effective relationships.
- Travel to attend corporate meetings, sales trips and serve on committees.
- Monitor quality assurance scores and/or guest feedback and communicate to and train general managers and associates accordingly.
- Practice safe work habits.
- Perform other duties as requested by management.
- Associate or Bachelor’s Degree in business, hospitality or a related field preferred.
- 5 to 10 years previous regional director operations experience with a multi-brand portfolio of hotels required.
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Quarterly Bonuses and Incentives
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Technology Reimbursements
- Requires standing for extended periods, walking, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.
- Frequent travel is required.