Senior Quality Assurance Specialist

Dime Community Bank

  • Hauppauge, NY
  • $60,000-65,000 per year
  • Permanent
  • Full-time
  • 8 days ago
Description :Summary: Dime is currently hiring for a Senior Quality Assurance Specialist at either its Headquarters in Hauppauge, Long Island or its Corporate Office in Whitestone, Queens. The Senior Quality Assurance Specialist is responsible for conducting Quality Assurance Reviews (QARs) for each Branch and Private Banking Team. These reviews are conducted to ensure adherence to the internal controls and policies set in place.Salary commensurate with experience, ranging from $60,000 to $65,000 annually. The exact compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location.All applicants must attach a recent resume.Responsibilities:
  • Assess branches/Private Banking teams to determine which requires a review and prepare an annual review schedule.
  • Create annual Risk Assessments for all branches/Private Banking teams.
  • Conduct a review of all items on the QAR Checklist.
  • Identify and document process used to select samples.
  • Maintain Issue Tracker for all findings noted during a QAR.
  • Establish a trust partnership with Branch or Private Banking? Management by collaborating with them to obtain items necessary for the QAR.
  • Work with Branch or Private Banking? Management to remediate findings.
  • Prepare final review reports to Managers, Audit, Compliance and Retail Operations.
  • Maintain complete files and supporting documentation for samples reviewed.
  • Participate in the Branch/Private Banking review schedule.
  • Provide feedback to better enhance the QAR process and participate in the QAR Program Periodic Procedure update.
  • Perform other duties as assigned.
Qualifications:
  • Bachelor's degree in business or related field or minimum 5 years’ related work experience with minimum 2 years’ Branch Operations experience.
  • Proficient in Microsoft Office.
  • Working knowledge of Bank Operations regulations.
  • Must comply with all state and federal regulations.
  • Able to travel to designated branches in the NYC boroughs and New Jersey. Requires the use of a personal vehicle.
  • Strong accuracy and attention to detail.
  • Proven critical thinking and analytical skills.
  • Ability to identify and resolve exceptions and to analyze data.
  • Demonstrate ability to interface effectively with various levels of management.
  • Excellent written, verbal, and interpersonal communication skills.

Dime Community Bank