
Office Administrator (Law Firm Experience Only)
- New York City, NY
- Permanent
- Full-time
What You'll Do:
Leadership:
- Acts as a visible leader and engagement champion, strengthening local office culture/morale, connections through effective planning and execution of events and initiatives
- Engages regularly with New York office partners and management to understand the priorities, ensuring the office operations reflect local business needs
- Builds strong partnerships across attorney and business professional teams to understand and support local office needs, promoting a positive, engaging and inclusive experience.
- Engages in productive collaboration and strategic planning with Office Administrators throughout the Firm to ensure alignment and achievement of Firm operational objectives
- Serves as a mentor for administrative staff, providing directional support, clear communication and guidance around performance objectives and professional development
- Partners with HR to conduct performance evaluations, coaching, and development, fostering a culture of feedback and growth.
- Provides assistance with secretarial assignments, ensuring coverage for New York attorneys, paralegals, and other professionals receiving local assistance
- Responsible for staffing strategy and workforce planning for administrative and operation teams in the New York office in conjunction with Senior Directors
- Reviews and approves timecards and PTO requests for local employees as necessary
- Notify and liaise with the Human Resources department on any workers' compensation matters, as appropriate
- Manages interactions with non-employee service providers, vendors, and temporary staff to ensure effective service delivery and integration within office operations
- Assists Senior Director with local office budgeting and purchasing and invoice processing
- Monitors and approves expense reports and accounts payable for office related charges
- Promotes and upholds firmwide policies and procedures to ensure alignment among staff in the New York local office
- Oversees management of office services functions to include the mail/copy/courier and hospitality/receptionist/catering functions
- Manages the overall maintenance of kitchens and conference rooms to ensure cleanliness, functionality, and safety
- Follows firmwide policies and procedures for the management of various office services processes, procedures, and functions, including how to handle process servers
- Collaborates with event coordinators and marketing department regarding firm events, client events, networking events, and workshops that are hosted in the New York Office
- Works with related teams to understand the flow of meetings and coordination of conference rooms and catering services to make sure we are providing the best customer service
- Collaborate with the appropriate department to manage NY Office specific information on the firm's internal web portal
- Collaborates with facilities team to act as liaison with landlord/building management office to maintain effective communication and coordination between all parties
- Collaborates with operations team to provide project management assistance for local construction projects, office alterations
- Works with the Senior Director and facilities team members to make office assignments, monitor space availability and manage updates related to local office maps
- Oversight of service contracts on equipment and furniture and office related expenditures
- Responsible for all matters related to safety and security, including facilitating building access, security access cards and log, new employee photos, handling emergency situations, and leading emergency drills
- Responsible for disaster planning and business recovery for the New York office
- Guides and coordinates with IT during emergencies to ensure a swift response and resolution.
- Bachelor's degree preferred
- 5+ years of relevant supervisory/managerial experience in a law firm setting.