Mortgage Front Office Assistant
- Klamath Falls, OR
- $15.00-20.00 per hour
- Permanent
- Full-time
- Opportunity to further a career in a competitive, fast-paced growing industry where you can make a difference in people's lives.
- Full benefits include medical, dental, vision, 401K plus match, 11 paid holidays, paid time off, and more.
- Fun team atmosphere, professional development, and more.
- Answer phones and direct calls accordingly.
- Welcome guests - offer coffee or water and inform the appropriate person when clients arrive.
- May, at times, assist the branch with unlicensed duties, including but not limited to:
- Perform initial setup of loan files in the Encompass application.
- Respond to client inquiries or escalate to the appropriate Team Member as needed.
- Manage your Loan Officer's calendar, keeping the team on schedule and on task.
- Manage office facilities - supplies, vendors, building maintenance, mail, and copiers.
- Manage and update social media sites and marketing campaigns.
- Coordinate Happy Hour, Lunch and Learn and other events with clients, referral partners, vendors, and internal team members.
- Circulate cards to sign for Branch staff birthdays and anniversaries.
- Keep the guest area, conference room, signing room, and kitchen neat and clean.
- Other duties as assigned.
- 1 year of professional office experience preferred
- Client or customer service experience a must
- Must be able to work 40 hours per week our Klamath Falls office.
- Must be proficient in Word, Excel, and Outlook applications.
- Must have excellent verbal and written communication skills.
- Must have a positive attitude.
- Must be dependable, self-motivated, and require minimal supervision.
- Must be detail oriented.
- Must be able to work under pressure to meet deadlines.
- Must be able to organize, prioritize, and manage time.