
MGR, HUMAN RESOURCES
- Asheville, NC
- Permanent
- Full-time
- Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).
- Investigates and advises management in appropriate resolution of associate relations issues.
- Coordinates/conducts exit interviews to determine reasons behind separations.
- Makes recommendations to reduce absenteeism and turnover.
- Represents organization at personnel-related hearings and investigations as is needed.
- Supports internal customer survey and associate satisfaction interpretation/feedback process.
- Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement account HR initiatives.
- Coordinates and conducts management training related to the areas of interviewing, selection and hiring.
- Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
- Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and opportunities.
- Supports SSC sector and provides direct assistance and support in critical markets.
- Identifies critical needs area’s and takes appropriate steps to rectify problems.
- Coordinates and conducts new hire orientation and management training related to this area.
- Conducts HR Assessments.
- Prepares and presents HR related topics at Field Operations Workshops for HR Training and Development.
- Regularly conducts HR related training (i.e.: Sexual Harassment, Progressive Discipline, HR 101).
- Supports Preferred Employer objectives and HR business plan by attending and participating in operational meetings.
- Bachelor’s degree (B.A.), Masters preferred
- Two to five years multi-unit HR generalist and associate relations experience.
- Experience in a high customer contact setting.
- Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
- Ability to respond to common inquires or complaints from customers, regulatory agencies or members of the business community.
- Ability to work with mathematical concepts such as probability and statistical inference.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- SPHR/PHR Certification preferred
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)