
Senior Workers Compensation Examiner- Federal Claims
- Atlanta, GA
- Permanent
- Full-time
- Focused on Workers Compensation within the Federal jurisdiction, this role is an ideal opportunity to develop your expertise in handling and investigating Defense Base Act claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.
- You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines.
- Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives. We want you to build effective relationships with internal and external customers, while acting as a point of referral.
- You will have the opportunity to grow your experience by providing support to Team Managers and deputizing in their absence. For example, you will assist with monitoring market/industry practices in claims handling.
- In addition, you can use the claims experience you gain to help improve our products in collaboration with colleagues in underwriting.
- Knowledge of legal / regulatory and litigation / procedural requirements for Federal Workers Compensation claims.
- Specialist knowledge of Defense Base Act claims is preferred.
- Experience in settlement evaluation and negotiation.
- Policy language skills enabling accurate and consistent policy wording interpretation.
- Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
- Strong communication, time management, administrative and report-writing skills.