Sr Claims Advocate

Gallagher

  • Atlanta, GA
  • $81,000-158,000 per year
  • Permanent
  • Full-time
  • 6 days ago
IntroductionIndulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
How you'll make an impactThe Sr. Claim Advocate oversees workers' compensation, general liability, auto liability and other claims for a diverse group of clients. This position requires a strategic approach to ensure all pertinent areas of claims are addressed, with action plans developed for cost-effective claim resolution. The Sr. Claim Advocate will assess potential exposure on claims, provide guidance for establishing accurate reserve analysis, and review litigated claims to mitigate ongoing exposure. Additionally, the role involves participating in quarterly claim reviews and providing stewardship reports to clients, identifying claim trends and data to compare their results against industry standards.Responsibilities:
  • Claims Oversight: Manage and oversee workers' compensation, general liability, auto liability and other claims as needed for a diverse clientele, ensuring comprehensive coverage and resolution strategies.
  • Action Plan Development: Develop and implement action plans aimed at cost-effective claim resolution, addressing all pertinent areas of claims.
  • Exposure Assessment: Assess potential exposure on claims and provide guidance for establishing accurate reserve analysis.
  • Litigated Claims Review: Review litigated claims, ensuring all issues are addressed and action plans are developed to mitigate ongoing exposure.
  • Advocacy: Advocate for clients throughout the life of the claim to maximize results
  • Analysis: Exercise judgment in escalating complicated or high exposure claims
  • Process: Maintain claims information and documentation in approved diary system and database
  • Quarterly Claim Reviews: Actively participate in quarterly claim reviews, providing solutions and insights to enhance claim management strategies.
  • Stewardship Reporting: Prepare and deliver stewardship reports to clients, identifying claim trends and data to compare their results against industry standards.
  • Meeting Participation: Present information at meetings addressing data analysis, claim trends, and resolution strategies.
About You
  • Bachelor’s degree preferred.
  • At least 5 years of experience in claims management, particularly in workers' compensation, general liability, and auto liability claims.
  • At least 5 years of experience in reviewing litigated claims and developing strategies to mitigate exposure.
  • Demonstrated ability to prepare and present stewardship reports, identifying trends and comparing results against industry standards.
  • Exceptional analytical, time management, and organizational skills, including ability to multi-task, prioritize and manage large volumes of information.
  • Advanced proficiency with Microsoft Word, Outlook, Excel and PowerPoint
  • Analytical Skills: Strong ability to assess claims and potential exposures, with a keen eye for detail and accuracy in reserve analysis.
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and stakeholders.
  • Problem-Solving: Proactive approach to developing solutions and action plans for claim resolution and exposure mitigation.
  • Industry Knowledge: In-depth understanding of workers' compensation, general liability, and auto liability claims, along with familiarity with industry standards.
  • Client Management: Ability to manage diverse client needs and provide tailored solutions to enhance their claim management strategies.
  • Presentation Skills: Ability to speak to a diverse audience in presenting data, key performance indicator and risk management strategies.
Compensation and benefitsWe offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
Other benefits include:
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...
We value inclusion and diversityto review our U.S. Eligibility RequirementsInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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