Senior Director of Marketing, Southland Casino

Delaware North

  • West Memphis, AR
  • Permanent
  • Full-time
  • 1 month ago
The opportunityDelaware North Gaming is hiring a Senior Director of Marketing to join our team at Southland Casino in West Memphis, Arkansas. As Senior Director of Marketing, you will be responsible for leading, directing, and managing all marketing, Players Club Reward Center, and group sales operations for our video lottery operations at Southland Casino. If you are a leader dedicated to service excellence and seek a culture of bringing company values to life, apply today.Pay $0.00 - $ / hourInformation on our comprehensive benefits package can be found at .What we offerAt Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
  • Manage team members, including selection, training, coaching, performance evaluation, assignment of projects and deadlines, and scheduling
  • Develop, implement, and administer all departmental policies and procedures, budgets, trainings, and guidelines
  • Administer and manage all Players Club Reward Center and group sales efforts and operations
  • Strategically plan, implement, and review all promotional activities and marketing events using data, analytics, and creative thinking
  • Establish metrics and goals for the department and report regularly to leadership
  • Serve as a company representative within local businesses, community organizations, and tourism agencies
More about you
  • 8-10 years of experience in casino marketing at a large-scale property within a competitive market
  • Deep understanding of omni-channel guest engagement, loyalty strategies, and data-driven decision making
  • Skilled in navigating regulatory requirements, property performance metrics, and cross-functional partnerships
  • Strong, humble leadership style-able to build accountable teams while mentoring and refining talent
  • Attuned to regional nuance and messaging that resonates with our market and guest base
  • Experience in competitive Regional Markets
  • High energy, not afraid to be bold and take calculated risks to grow the business
Shift detailsMonday to Friday
Evenings as needed
WeekendsWho we areOur business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.Together, we're shaping the future of hospitality - come grow with us!Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Delaware North